NETWORK WORLD NEWSLETTER: DENISE DUBIE ON NETWORK OPTIMIZATION 11/18/04 Today's focus: NetQoS offers virtual assistance
Dear [EMAIL PROTECTED], In this issue: * NetQoS adds feature to collect data at the time a problem ��occurs * Links related to Network Optimization * Featured reader resource _______________________________________________________________ This newsletter is sponsored By BMC Software Linking IT Priorities to Business Objectives, an IDC whitepaper. Get insights from IDC on aligning business goals and IT priorities. IDC offers practical, actionable information on how Business Service Management can help you reduce operating costs, improve service levels, respond faster to business needs and protect delivery of business-critical. Click here to download this whitepaper now. http://www.fattail.com/redir/redirect.asp?CID=88331 _______________________________________________________________ DOWNLOAD INDUSTRY WHITE PAPERS NOW NW Fusion's White Paper Library is your source for the latest industry white papers. Recent additions to the library include white papers on WLAN Security; IT Documentation; protecting the internal network from worms, Trojan horses, and other malware threats; measuring employee productivity and more. Click here to download: http://www.fattail.com/redir/redirect.asp?CID=88309 _______________________________________________________________ Today's focus: NetQoS offers virtual assistance By Denise Dubie NetQoS this week will unveil the latest version of its flagship product, SuperAgent, which now includes features that the company says help troubleshoot a network problem while it is happening. SuperAgent 6 now includes a feature, dubbed Virtual Network Assistant, which collects specific data at the time of a problem or failure. The automated data collection speeds the time to repair the problem later, NetQoS says. "When network managers get complaint calls about performance issues, they have to manually investigate if the problem happened with network, server or application components," says Reeves Alex, SuperAgent product manager. "The data collected helps network managers see what component was performing up to par and what changed suddenly." For example, network managers using SuperAgent 6 can do raw packet capture at the exact time of the performance failure. Then they can compare the network, server and application traffic to see which is not performing according to pre-set baselines. The data is already collected so SuperAgent eliminates the need to track that down. SuperAgent is a passive device that taps into the mirror port on a switch to monitor traffic. SuperAgent separates response time into application, network, and server delay components. The product measures and analyzes application response time for all user transactions, and compares response times against intelligent baselines, to automatically investigate the causes of problems as they occur. Other new features in this release include an automated packet filter, which pulls out those packets that don't measure up to baseline performance metrics, and hop-to-hop delay details that show, say, router utilization at different hops along a packet's route. "The network engineer doesn't have to spend time trying to find the delay. Staff can focus their energy on fixing the problem, not trying to hunt it down," Alex says. Scheduled for general availability this week, SuperAgent 6 costs about $35,000 for a stand-alone unit. RELATED EDITORIAL LINKS NetQoS, Nexvu Technologies watch app traffic Network World Network Optimization Newsletter, 03/04/04 http://www.nwfusion.com/newsletters/accel/2004/0301netop2.html NetQoS shows value of mapping business to technology Network World Network/Systems Management Newsletter, 02/16/04 http://www.nwfusion.com/newsletters/nsm/2004/0216nsm1.html Sarvega releases new XML processing blade Network World, 11/15/04 http://www.nwfusion.com/news/2004/111504savega.html _______________________________________________________________ To contact: Denise Dubie Senior Writer Denise Dubie covers network and systems management for Network World. Reach her at <mailto:[EMAIL PROTECTED]>. _______________________________________________________________ This newsletter is sponsored By BMC Software Linking IT Priorities to Business Objectives, an IDC whitepaper. Get insights from IDC on aligning business goals and IT priorities. IDC offers practical, actionable information on how Business Service Management can help you reduce operating costs, improve service levels, respond faster to business needs and protect delivery of business-critical. Click here to download this whitepaper now. http://www.fattail.com/redir/redirect.asp?CID=88330 _______________________________________________________________ ARCHIVE LINKS Archive of the Network Optimization newsletter (formerly Web Acceleration): http://www.nwfusion.com/newsletters/accel/index.html _______________________________________________________________ FEATURED READER RESOURCE NW FUSION PARTNERS' SITES NOW AVAILABLE Network World Fusion Partners is a collaborative effort between Network World and sponsoring Partner companies. Each microsite contains best-of-breed information as well as custom content not found anywhere else, including a custom email newsletter and special offers. 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