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CNET News.com -- Tech News First (http://www.news.com/) +++++++++++++++++++++++++++++++++++++++++++++++++++++++ Plenty to learn about services Conference focuses on challenges in services sector, such as how irritating Web-based self-service can be. Thursday November 18, 2004 04:41PM PST http://news.com.com/Plenty+to+learn+about+services/2100-1011_3-5458994.html?tag=alert ======== Edit: http://news.com.com/5232-8018-0.html?filterID=21354&alertID=21272 Cancel: http://news.com.com/5230-52-0.html?filterID=21354&alertID=21272&delete=true Feedback: http://feedback-alerts.news.com/ Create a new alert: http://alerts.news.com/ +++++++++++++++++++++++++++++++++++++++++++++++++++++++ Copyright 2004. CNET Networks 235 Second Street San Francisco, CA 94105 USA
