[EMAIL PROTECTED] wrote:

>I d have 3 months of licence left on my current (renewed annual) licence  for 
>NIS 2005. My system tells me that my free 30 day free trial has expired  
>(which it did in Feb 2006).
>There is apparently a known problem regarding a change they have made to  
>stop piracy.
>I have run the 'fix' provided by Symantec to reactivate twice successfully  
>over the last week to get my version working again. However today NIS crashed  
>out and insisted I uninstalled and re-installed the product. Which I did and 
>now  it won't 'Activate' whatever I do.
>I understand that ringing the helpline doesn't help solve the problem  as 
>there is supposedly a 'fix' 
>Anyone else have the problem? 

I had a similar problem.  First, I started being asked to activate the
product every few weeks, even though it had been active for several
months.  Then, when I renewed recently, the activation page wouldn't
accept the activation code Norton had sent me.

I contacted Norton using its on-line text chat service (which is free
through its web site).  I was hand-held through a fix, which worked
fine.  This is a good service.

"Neil Arlidge"
<[EMAIL PROTECTED]> wrote:

>I dumped Norton ages ago, finding it an incredible system hog. 

I find this is a big problem.  My computer becomes effectively
unusable for about five minutes when an anti-virus update comes in
from Norton.  I can't even answer incoming Skype calls.  I have now
turned off Automatic Live Update, and instead trigger Live Update
manually each day at a time when it will be of minimal nuisance.
However, this is definitely a pain.  However, even turning the thing
off proved tricky, and required another text help session.  Even now
the turn-off is incomplete, as I have to do it again every time I
reboot.  Grrr.  

I thought about not renewing Norton when it expired recently, but I
still believe it is the best product (i.e. probably has the best
staffing and other resources for detecting and producing defences
against threats), so I eventually decided to stick with it.  I do find
it more and more intrusive, but at present that is still within a cost
I find acceptable for protection.

Or am I just being naive?

Adrian


Adrian Stott
07956-299966

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