New question #706360 on Ubuntu-Certification: https://answers.launchpad.net/ubuntu-certification/+question/706360
Hello. I want to use my laptops itegrated modem device to connect to the internet using a sim card, but the problem is that I cannot find the modem device. I want to use the modem-manager but I receive the message "no modems were found" root@my-laptop:~# modem-manager.mmcli -L No modems were found The operating system is Ubuntu 22.04.2 LTS with 5.19.0-40 kernel. Below is the list of usb and pci hardwars listed on my device. root@my-laptop:/etc/ModemManager/fcc-unlock.d# lsusb Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 006 Device 004: ID 0bda:8153 Realtek Semiconductor Corp. RTL8153 Gigabit Ethernet Adapter Bus 006 Device 003: ID 0bda:0413 Realtek Semiconductor Corp. Dell dock Bus 006 Device 002: ID 0bda:0487 Realtek Semiconductor Corp. Dell dock Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 005 Device 004: ID 413c:b06e Dell Computer Corp. Dell dock Bus 005 Device 007: ID 413c:b06f Dell Computer Corp. Dell dock Bus 005 Device 006: ID 0bda:402e Realtek Semiconductor Corp. USB Audio Bus 005 Device 008: ID 0b0e:030c GN Netcom Jabra Evolve 65 Bus 005 Device 005: ID 0424:2514 Microchip Technology, Inc. (formerly SMSC) USB 2.0 Hub Bus 005 Device 003: ID 0bda:5413 Realtek Semiconductor Corp. Dell dock Bus 005 Device 002: ID 0bda:5487 Realtek Semiconductor Corp. Dell dock Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 1050:0407 Yubico.com Yubikey 4/5 OTP+U2F+CCID Bus 001 Device 005: ID 8087:0026 Intel Corp. AX201 Bluetooth Bus 001 Device 004: ID 0bda:5539 Realtek Semiconductor Corp. Integrated_Webcam_HD Bus 001 Device 002: ID 0b0e:245e GN Netcom Jabra Link 370 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub root@my-laptop:/etc/ModemManager/fcc-unlock.d# lspci 00:00.0 Host bridge: Intel Corporation 10th Gen Core Processor Host Bridge/DRAM Registers (rev 02) 00:01.0 PCI bridge: Intel Corporation 6th-10th Gen Core Processor PCIe Controller (x16) (rev 02) 00:02.0 VGA compatible controller: Intel Corporation CometLake-H GT2 [UHD Graphics] (rev 05) 00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 02) 00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th/8th Gen Core Processor Gaussian Mixture Model 00:12.0 Signal processing controller: Intel Corporation Comet Lake PCH Thermal Controller 00:14.0 USB controller: Intel Corporation Comet Lake USB 3.1 xHCI Host Controller 00:14.2 RAM memory: Intel Corporation Comet Lake PCH Shared SRAM 00:14.3 Network controller: Intel Corporation Comet Lake PCH CNVi WiFi 00:15.0 Serial bus controller: Intel Corporation Comet Lake PCH Serial IO I2C Controller #0 00:15.1 Serial bus controller: Intel Corporation Comet Lake PCH Serial IO I2C Controller #1 00:16.0 Communication controller: Intel Corporation Comet Lake HECI Controller 00:16.3 Serial controller: Intel Corporation Comet Lake Keyboard and Text (KT) Redirection 00:17.0 SATA controller: Intel Corporation Device 06d3 00:1c.0 PCI bridge: Intel Corporation Device 06b8 (rev f0) 00:1c.5 PCI bridge: Intel Corporation Comet Lake PCIe Port #6 (rev f0) 00:1d.0 PCI bridge: Intel Corporation Comet Lake PCI Express Root Port #9 (rev f0) 00:1f.0 ISA bridge: Intel Corporation Device 068e 00:1f.3 Audio device: Intel Corporation Comet Lake PCH cAVS 00:1f.4 SMBus: Intel Corporation Comet Lake PCH SMBus Controller 00:1f.5 Serial bus controller: Intel Corporation Comet Lake PCH SPI Controller 00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (11) I219-LM 01:00.0 3D controller: NVIDIA Corporation GP107GLM [Quadro P620] (rev a1) 02:00.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 2C 2018] (rev 06) 03:00.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 2C 2018] (rev 06) 03:01.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 2C 2018] (rev 06) 03:02.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge 2C 2018] (rev 06) 04:00.0 System peripheral: Intel Corporation JHL7540 Thunderbolt 3 NHI [Titan Ridge 2C 2018] (rev 06) 05:00.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge DD 2018] (rev 06) 06:02.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge DD 2018] (rev 06) 06:04.0 PCI bridge: Intel Corporation JHL7540 Thunderbolt 3 Bridge [Titan Ridge DD 2018] (rev 06) 07:00.0 USB controller: Intel Corporation JHL7540 Thunderbolt 3 USB Controller [Titan Ridge DD 2018] (rev 06) 3a:00.0 USB controller: Intel Corporation JHL7540 Thunderbolt 3 USB Controller [Titan Ridge 2C 2018] (rev 06) 3b:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI Express Card Reader (rev 01) 3c:00.0 Non-Volatile memory controller: Micron Technology Inc Device 5410 (rev 01) Thank you. -- You received this question notification because your team Canonical Hardware Certification is an answer contact for Ubuntu-Certification. -- Mailing list: https://launchpad.net/~canonical-hw-cert Post to : [email protected] Unsubscribe : https://launchpad.net/~canonical-hw-cert More help : https://help.launchpad.net/ListHelp
