Hi there, Thank you for the comprehensive problem statement and I hope you have a good discussion tomorrow in Buenos Aires.
A brief introduction: I work at The Cloud, part of Sky UK, where we run over 20,000 public Wi-Fi hotspots in the UK. We spend a large amount of time trying to give our customers a good experience when getting online, accessing from mainly mobile phones and tablets, so we definitely welcome moves towards standardising device behaviour. Some stats that might help with context: around 50% of the requests to our captive portal come from non-browser apps; also we see over 500 million HTTPS requests per week from unauthenticated users and this is only growing as sites move to HTTPS. The move to HTTPS does provide us with difficulty -- when devices don¹t open a captive portal browser but offer a search bar that goes to an HTTPS site, the end user is sometimes left with an empty page and no indication of how to connect. At The Cloud we come across similar situations to those described by Lukas at Asteas/IACBOX -- our captive portal pages are there to authenticate, inform and sometimes to pay, but also to capture customer information (such as whether they consent to be contacted by our venue partners). We operate both open and secured SSIDs, but since we are not a mobile operator there is not yet any simple way for us to offer the secured SSID to walk-up customers. One option that might be worth bearing in mind is some mechanism to prompt customers to switch from the open SSID to the alternative secured SSID in the same location. I¹m very happy to contribute towards an industry survey and will keep following the discussion in the mailing list. Best wishes, Adam -- Adam Cohen-Rose The Cloud (A Sky UK Ltd company) Information in this email including any attachments may be privileged, confidential and is intended exclusively for the addressee. The views expressed may not be official policy, but the personal views of the originator. If you have received it in error, please notify the sender by return e-mail and delete it from your system. You should not reproduce, distribute, store, retransmit, use or disclose its contents to anyone. Please note we reserve the right to monitor all e-mail communication through our internal and external networks. SKY and the SKY marks are trademarks of Sky plc and Sky International AG and are used under licence. Sky UK Limited (Registration No. 2906991), Sky-In-Home Service Limited (Registration No. 2067075) and Sky Subscribers Services Limited (Registration No. 2340150) are direct or indirect subsidiaries of Sky plc (Registration No. 2247735). All of the companies mentioned in this paragraph are incorporated in England and Wales and share the same registered office at Grant Way, Isleworth, Middlesex TW7 5QD. _______________________________________________ Captive-portals mailing list [email protected] https://www.ietf.org/mailman/listinfo/captive-portals
