I am getting a report from a user that my product is crashing after he upgraded
to El Capitan. It looks like it is in the OS. Here is a partial crash log. Any
help greatly appreciated....
Process: Metro [450]
Path: /Applications/Metro Folder/Metro.app/Contents/MacOS/Metro
Identifier: biz.sagantech.Metro
Version: 7.2.7 (6.0)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Metro [450]
User ID: 501
Date/Time: 2016-10-16 18:43:33.103 +0200
OS Version: Mac OS X 10.11.5 (15F34)
Report Version: 11
Anonymous UUID: 0F3079BD-A94E-3766-6F65-BBE58842C639
Time Awake Since Boot: 800 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
VM Regions Near 0:
-->
__TEXT 0000000000001000-0000000000303000 [ 3080K] r-x/rwx
SM=COW /Applications/Metro Folder/Metro.app/Contents/MacOS/Metro
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 GLEngine 0x9dad2410 gleCreateEnableHashTable + 90
1 GLEngine 0x9dad21fd gliCreateContextWithShared + 1122
2 GLEngine 0x9dad1d93 gliCreateContext + 108
3 com.apple.opengl 0x931efc3b CGLCreateContext + 1184
4 com.apple.QuartzCore 0x9d4804e3 view_draw(_CAView*, double,
CVTimeStamp const*, bool) + 1495
5 com.apple.QuartzCore 0x9d47ac18 CAViewDraw + 177
6 com.apple.AppKit 0x97e84258
__NSCGSWindowLocallyRenderedLayerSurfaceCommit__block_invoke + 62
7 com.apple.AppKit 0x9780855c
NSCGSTransactionRunPostCommitActions_ + 180
8 com.apple.AppKit 0x980953aa __39+[_NSCGSTransaction
currentTransaction]_block_invoke48 + 41
9 com.apple.QuartzCore 0x9d45cc08
CA::Transaction::run_commit_handlers(CATransactionPhase) + 84
10 com.apple.QuartzCore 0x9d45ca38
CA::Context::commit_transaction(CA::Transaction*) + 2762
11 com.apple.QuartzCore 0x9d45bcdd CA::Transaction::commit() + 597
12 com.apple.QuartzCore 0x9d467df1
CA::Transaction::observer_callback(__CFRunLoopObserver*, unsigned long, void*)
+ 75
13 com.apple.CoreFoundation 0x91da890e
__CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 30
14 com.apple.CoreFoundation 0x91da886e __CFRunLoopDoObservers + 398
15 com.apple.CoreFoundation 0x91d85991 CFRunLoopRunSpecific + 417
16 com.apple.CoreFoundation 0x91d857db CFRunLoopRunInMode + 123
17 com.apple.HIToolbox 0x9003c2f1 RunCurrentEventLoopInMode + 267
18 com.apple.HIToolbox 0x9003bfc5 ReceiveNextEventCommon + 201
19 com.apple.HIToolbox 0x901d8f5c _AcquireNextEvent + 79
20 com.apple.HIToolbox 0x901c8c65 _RunAppModalLoop + 144
21 com.apple.HIToolbox 0x901c8b96 RunAppModalLoopForWindow + 120
22 com.apple.AppKit 0x97939934 -[NSApplication
_doModalLoop:peek:] + 440
23 com.apple.AppKit 0x97b3db90 __35-[NSApplication
runModalForWindow:]_block_invoke + 182
24 com.apple.AppKit 0x979370ad -[NSApplication
runModalForWindow:] + 144
25 com.apple.AppKit 0x97dc8414 -[NSSavePanel runModal] + 873
26 com.apple.AppKit 0x97dc6adb -[NSSavePanel
runModalForDirectory:file:types:] + 301
27 com.apple.AppKit 0x97dc8035 -[NSSavePanel
runModalForDirectory:file:] + 56
28 com.apple.AppKit 0x97fca98e -[NSNavSavePanel run] + 229
29 com.apple.AppKit 0x97fd473f _NSNavDialogRun + 168
30 com.apple.NavigationServices 0x9d824d64 NavPutFile + 182
31 biz.sagantech.Metro 0x0004e766 0x1000 + 317286
32 biz.sagantech.Metro 0x0003f370 0x1000 + 254832
33 biz.sagantech.Metro 0x00011978 0x1000 + 67960
34 biz.sagantech.Metro 0x00012c26 0x1000 + 72742
35 biz.sagantech.Metro 0x000afea7 0x1000 + 716455
36 biz.sagantech.Metro 0x000672f0 0x1000 + 418544
37 com.apple.HIToolbox 0x900702ff
_InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long
(*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
38 com.apple.HIToolbox 0x900187b0
DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) +
1832
39 com.apple.HIToolbox 0x900179c4
SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*,
HandlerCallRec*) + 402
40 com.apple.HIToolbox 0x9002ab6d SendEventToEventTarget + 34
41 com.apple.HIToolbox 0x901c8394 SendHICommandEvent(unsigned long,
HICommand const*, unsigned long, unsigned long, unsigned char, void const*,
OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 477
42 com.apple.HIToolbox 0x9009d053
SendMenuCommandWithContextAndModifiers + 72
43 com.apple.HIToolbox 0x9009cfff SendMenuItemSelectedEvent + 207
44 com.apple.HIToolbox 0x9009cec5
FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 135
45 com.apple.HIToolbox 0x9021947e MenuSelectCore(MenuData*, Point,
double, unsigned long, OpaqueMenuRef**, unsigned short*) + 759
46 com.apple.HIToolbox 0x902199ad MenuSelect + 162
47 com.apple.HIToolbox 0x901cb21a
HIMenuBar::HandleMouseEvent(OpaqueEventRef*) + 96
48 com.apple.HIToolbox 0x900aad7c
HIMenuBar::HandleEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 60
49 com.apple.HIToolbox 0x90018e7b
HIObject::EventHook(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 163
50 com.apple.HIToolbox 0x900702ff
_InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long
(*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
51 com.apple.HIToolbox 0x900187b0
DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) +
1832
52 com.apple.HIToolbox 0x900179c4
SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*,
HandlerCallRec*) + 402
53 com.apple.HIToolbox 0x9002ab6d SendEventToEventTarget + 34
54 com.apple.HIToolbox 0x90051278
ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*,
void*) + 3100
55 com.apple.HIToolbox 0x90018bff
DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) +
2935
56 com.apple.HIToolbox 0x900179c4
SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*,
HandlerCallRec*) + 402
57 com.apple.HIToolbox 0x9002ab6d SendEventToEventTarget + 34
58 com.apple.HIToolbox 0x901c7c8e ToolboxEventDispatcher + 82
59 com.apple.HIToolbox 0x901c7b4f RunApplicationEventLoop + 240
60 biz.sagantech.Metro 0x000ae5a0 0x1000 + 710048
61 biz.sagantech.Metro 0x00002662 0x1000 + 5730
62 biz.sagantech.Metro 0x00002589 0x1000 + 5513
Jeremy Sagan
Sagan Technology
www.sagantech.biz _______________________________________________
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