Try this change, and then repackage and redeploy the CAS war:
modify the value of CAS's web.xml file, change the default timeout to 2 hours
<session-config>
<session-timeout>120</session-timeout>
</session-config>
>>> Adam Causey <[email protected]> 02/15/17 10:45 AM >>>
We are experiencing a 5 minute session timeout after users login to our Elucian
Banner system via CAS. We think it's an issue in Banner, but wanted to see if
anyone else has come across the issue.
It only seems to occur when the user already has an existing CAS SSO session
(TGT cookie), and not if they are starting a new login from CAS when going into
Banner.
Here is how we are able to replicate the issue:
1) User logs into a CAS-enabled application (other than Banner)
2) User goes into Banner via its SSO URL (this will redirect to CAS, which
sends a 302 back with a ticket)
3) After no activity in Banner for 5 minutes the user returns and refreshes the
page. A popup that says "Session Timeout Occurred" is displayed to the user.
We have SLO disabled in our CAS instance (due to previous issues with it
automatically logging out Blackboard users).
Thanks for any help you can provide.
-Adam
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