Clarification: while this should in no way affect your decision, I should 
point out that as of July 5th, I am no longer a Unicon employee.

On Tuesday, September 10, 2019 at 6:19:52 PM UTC+4:30, William E. wrote:
>
> We have been using Unicon <https://www.unicon.net/> for a few years now. 
> Misagh, who I consider the main CAS developer, works for them.  We're happy 
> with their support.
>
> -William
>
>
> On Monday, September 9, 2019 at 1:38:05 PM UTC-5, Yan Zhou wrote:
>>
>> Hi,
>>
>> We use CAS 4.1.9 and CAS 5.3. It has been running well in PROD., We are 
>> in health-care industry and would like to look into commercial CAS support. 
>>
>> One of my biggest unknowns and fear is gaining visibility into CAS ticket 
>> registry, hazelcast.  If some of PROD users cannot login, it seems that 
>> usually this is because the ticket validation failed. It seems difficult 
>> gaining visibility into troubleshooting that in PROD traffic.
>>
>> I am not sure whether I would better off getting Hazelcast commercial 
>> support of CAS commercial support. 
>>
>> I looked up the CAS documentation, the membership fee is for academic 
>> organizations, so we do not qualify. With the list of commercial 
>> organizations providing CAS support, anyone has experience with any of them?
>>
>>
>>
>> Thx!
>> Yan
>>
>

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