If the double-account people are still the exception rather than the rule
(even with a couple hundred), I recommend a consistent naming scheme for
them with a prefix or something (like our "adm_netid"). Then you can just
refer to "your xyz account" where "xyz" is the prefix, and it's always
clear which one you're talking about.


--

DAVID A. CURRY, CISSP
*DIRECTOR • INFORMATION SECURITY & PRIVACY*
THE NEW SCHOOL • INFORMATION TECHNOLOGY

71 FIFTH AVE., 9TH FL., NEW YORK, NY 10003
+1 646 909-4728 • [email protected]


On Mon, May 18, 2020 at 5:12 PM [email protected] <[email protected]> wrote:

> Thank you again for responding.   I wish we didn't split email, but we did
> a long time ago - during the initial email implementation -  and we never
> tried to consolidate.
>
> Fortunately, I don't have the "which account" problems.  Students get a
> pretty clear setup, and anything extra would go to a staff account.  I just
> have a couple of services (email, file sharing) where certain people are
> going to have a separate student and staff account.  I need a clear way for
> the user (and CAS) to know which account.  I think your idea of separate
> logins will handle that, but we'll just need to communicate with those
> double-account people.
>
> Thanks again,
> Mike
>
>
> On Monday, May 18, 2020 at 4:25:03 PM UTC-4, richard.frovarp wrote:
>>
>> Now I get to say "Same as Dave". Secondary accounts are for administrator
>> or test access for the most part in our environment. Splitting something
>> like email is a pain, and that has spawned a great many threads over on the
>> Educause IAM (née Idm) list. Bigger issue is making sure others know which
>> account to reference to grant permissions.
>>
>> On Mon, 2020-05-18 at 15:26 -0400, David Curry wrote:
>>
>> In our case no, because the "staff" account is really just an
>> "administrator" account -- so it's the one used to be an application (or
>> system) admin rather than the user's regular account. Most of the people
>> who have those are IT people, although a few non-IT people are starting to
>> get them as we roll out new applications and systems.
>>
>> So when I log into an application (like the CAS management console, or
>> the Duo admin pages, or a Linux box where I want to use "sudo" to do root-y
>> things, or a Windows server where I need admin rights), I log in as
>> "adm_curryd" instead of "curryd". When I want to do things as a normal
>> person, I log in as "curryd".
>>
>> --Dave
>>
>> --
>>
>> DAVID A. CURRY, CISSP
>> *DIRECTOR • INFORMATION SECURITY & PRIVACY*
>> THE NEW SCHOOL • INFORMATION TECHNOLOGY
>>
>> 71 FIFTH AVE., 9TH FL., NEW YORK, NY 10003
>> +1 646 909-4728 • [email protected]
>>
>>
>> On Mon, May 18, 2020 at 3:21 PM [email protected] <[email protected]> wrote:
>>
>> David, Richard,
>>
>> Thank you very much.  Did you or do you have issues with students/staff
>> getting confused on which account to use? Any tips for handling that other
>> than FAQs?  We've got several hundred people with dual accounts.
>>
>> Thank you,
>> Mike
>>
>> On Monday, May 18, 2020 at 2:05:05 PM UTC-4, David Curry wrote:
>>
>> We do pretty much the same thing Richard is doing. The different accounts
>> are in different OUs in AD, and IAM handles the provisioning. Way back
>> when, we configured CAS with multiple "directories" that are the same AD
>> server with different DNs (one for each OU). We could probably stop doing
>> that now and just use one "directory" with a less-specific OU, but it's
>> working fine the way it is.
>>
>> We don't have separate Duo setups; we are using the alternate username
>> feature of Duo that Richard mentioned to allow multiple accounts to use the
>> same profile. We also use that feature to handle this one stupid app we
>> have that insists on the username being shaped like an email address.
>>
>> --
>>
>> DAVID A. CURRY, CISSP
>> *DIRECTOR • INFORMATION SECURITY & PRIVACY*
>> THE NEW SCHOOL • INFORMATION TECHNOLOGY
>>
>> 71 FIFTH AVE., 9TH FL., NEW YORK, NY 10003
>> +1 646 909-4728 • [email protected]
>>
>>
>> On Mon, May 18, 2020 at 1:49 PM Richard Frovarp <[email protected]>
>> wrote:
>>
>> We just have separate accounts in AD, which is where we are
>> authenticating and doing attribute release from. The IAM system is
>> responsible for correctly populating the directory and end application
>> if needed in the correct way for each account. This requires multiple
>> accounts and passwords, and currently multiple Duo setups. Although,
>> thinking of it now, we could use alternate usernames on Duo to use the
>> same configuration between different accounts.
>>
>> On Mon, 2020-05-18 at 10:19 -0700, [email protected] wrote:
>> > At our university, we have some applications where one person will
>> > only have one account and the application is aware of the different
>> > "roles" a person might have, i.e., student, staff, faculty and/or
>> > alumni.   We also have some other applications where a person may
>> > have a student account and also a faculty/staff account.  Due to
>> > historical reasons, our CAS is built around the former, one-person-
>> > to-one-account model.  Up until now, we've a been able to handle
>> > multiple accounts via separate login URLs to the same service, and
>> > CAS will respond with the appropriate staff or student attributes.
>> >
>> > We're now integrating with some Cloud services and the separate login
>> > URL does not appear to be a possibility. We'll just have one URL for
>> > the Cloud service.
>> >
>> > How are other organizations handling this?  I'd love to hear some
>> > ideas.
>> >
>> > I can think of a couple ways, but I'm not sure I like them.
>> >
>> > Thank you very much,
>> > Mike
>>
>> --
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