If you can, jstack the process when it goes unresponsive. If there is a
deadlock, it will tell you where it is.
As the same user that it is running as
jstack <pid>
If there is a deadlock detected, it will tell you so at the end of the
stack.
On 10/20/25 10:11, Ocean Liu wrote:
Hello Karol,
Thank you for confirming that you are seeing this issue on v7.3.0 as
well. Unfortunately, we also do not have steps to reproduce it yet.
We had two more incidents just this morning, October 20th, around 7:00
AM and 8:00 AM PDT.
We have a current hypothesis that we are investigating: we are
wondering if these CAS issues might be related to the widely reported
AWS issues that occurred this morning, potentially impacting the
availability of our service providers' SAML metadata.
Have you noticed any correlation between your incidents and any
external cloud service provider outages?
Thanks again for sharing!
On Monday, October 20, 2025 at 7:17:55 AM UTC-7 Karol Zajac wrote:
Hello,
we have same issue on 7.3.0. Unfortunately i don't know how to
reproduce and what is causing it.
wtorek, 14 października 2025 o 23:17:22 UTC+2 Ocean Liu napisał(a):
Hi Richard and Pascal,
Thank you for the help! We will explore the external tomcat
option.
On Tuesday, October 14, 2025 at 9:53:46 AM UTC-7 Pascal Rigaux
wrote:
On 14/10/2025 01:00, Ocean Liu wrote:
> Has anyone encountered this specific behavior,
particularly the need to block inbound traffic to achieve
a successful restart? Any shared experiences or guidance
would be greatly appreciated.
On this subject, see msg "Deadlock on startup"
https://www.mail-archive.com/[email protected]/msg17421.html
<https://www.mail-archive.com/[email protected]/msg17421.html>
We switched from internal tomcat to external tomcat and
this issue is gone :-)
cu
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