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Hello list,

we've been using CAS for quite some time now around  
www.airlinesim.aero and for most users, including me, it works flawless.

But very few users are not able to log in the way they should.  
Whenever they go to http://nicosia.airlinesim.aero and click on  
"login", they are redirected to CAS and authenticate. When redirected  
to nicosia, they get a "ticket not recognized" exception from the Java  
CAS client. As I wasn't able to reproduce this problem myself I asked  
a user who suffers from this issue to do it for me and that's what I  
got in the log of the CAS server:

2009-08-06 13:55:30,238 DEBUG  
[org.jasig.cas.ticket.registry.DefaultTicketRegistry] - Added ticket  
[ST-134-vDnO0L0xekFtCQmhFjhE-cas] to registry.
2009-08-06 13:55:30,239 INFO  
[org.jasig.cas.CentralAuthenticationServiceImpl] - Granted service  
ticket [ST-134-vDnO0L0xekFtCQmhFjhE-cas] for service 
[http://nicosia.airlinesim.aero/action/portal/index 
] for user [4711]
2009-08-06 13:55:30,798 DEBUG [org.jasig.cas.web.support.CasArgumentExtractor 
] - Extractor generated service for: 
http://nicosia.airlinesim.aero/action/portal/index
2009-08-06 13:55:30,799 DEBUG  
[org.jasig.cas.ticket.registry.DefaultTicketRegistry] - Attempting to  
retrieve ticket [ST-134-vDnO0L0xekFtCQmhFjhE-cas]
2009-08-06 13:55:30,799 DEBUG  
[org.jasig.cas.ticket.registry.DefaultTicketRegistry] - Ticket [ST-134- 
vDnO0L0xekFtCQmhFjhE-cas] found in registry.
2009-08-06 13:55:30,799 DEBUG  
[org.jasig.cas.ticket.registry.DefaultTicketRegistry] - Removing  
ticket [ST-134-vDnO0L0xekFtCQmhFjhE-cas] from registry
2009-08-06 13:55:30,919 DEBUG [org.jasig.cas.web.support.CasArgumentExtractor 
] - Extractor generated service for: 
http://nicosia.airlinesim.aero/action/portal/index
2009-08-06 13:55:30,920 DEBUG  
[org.jasig.cas.ticket.registry.DefaultTicketRegistry] - Attempting to  
retrieve ticket [ST-134-vDnO0L0xekFtCQmhFjhE-cas]
2009-08-06 13:55:30,920 DEBUG  
[org.jasig.cas.CentralAuthenticationServiceImpl] - ServiceTicket  
[ST-134-vDnO0L0xekFtCQmhFjhE-cas] does not exist.

I find the "removing ticket from registry" line interesting. Is it  
normal for this to happen?

What could be the reason for this behaviour? Anybody who faced this  
issue before as well? Please let me know if you require any further  
details.

Kind regards,
Martin


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