The vendor has reported that they are getting an empty response body where they should be getting the SOAP envelope containing attributes, etc.
We need some log information to troubleshoot. A common cause of no attributes is not authorizing the service to access CAS via the service manager components. The response body would not be empty in that case, though. It could be a ticket validation error; that would certainly not produce a SAML attribute statement. Logs will help us say further. I would imagine phpCAS logs on the client would be more meaningful, but server logs may provide some insight as well.
I have tried adding the foreach loop as outlined in the wiki here: https://wiki.jasig.org/display/CASUM/Attributes with no success.
That's somewhat confusing. The paragraph you're referring to discusses how to send attributes via a customization to the CAS 2.0 XML protocol. That has no effect on tickets validated at /samlValidate, which is what sends a SAML 1.1 assertion.
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