Hi Juan,

I asked our LMS lead if he was aware of this issue.  See his response below.

Dan Biondi
Portal / LMS / CAS Coordinator
Information Resources and Technology
Sacramento State
o: 916.278.7616

From: Liu, Yuan
Sent: Wednesday, November 27, 2013 8:43 AM
To: Biondi, Dan
Cc: Osburn, Andy G
Subject: RE: CAS with Blackboard

Hi Dan,

There's a known issue with current Blackboard Learn CAS authentication building 
block - CAS authentication causes "Unable to create new native thread" error 
after login. This due to a bug where java threads are not being cleared after 
users have successfully authenticated, so the CAS B2 needs to be updated to 
latest version.

If the system using a self-developed or open source CAS authentication module 
(e.g., CAS Fallback), they might need to open a ticket to Bb Support. More 
detailed information would be helpful to troubleshoot this issue:


1.       Version of Blackboard Learn system

2.       Application server and database server OS

3.       Jdk version in application server

4.       Memory size

5.       Load-balanced environment or not


Also they can generate an Oracle AWR report to find out something from database 
side.

-Yuan

From: Biondi, Dan
Sent: Wednesday, November 27, 2013 8:13 AM
To: Liu, Yuan
Cc: Osburn, Andy G
Subject: FW: CAS with Blackboard

Yuan:

Are you aware of anything helpful that I could pass on?

-db

From: Juan Quintanilla [mailto:[email protected]]
Sent: Monday, November 25, 2013 8:35 AM
To: [email protected]<mailto:[email protected]>
Subject: [cas-user] CAS with Blackboard


Hi,



Wondering if anyone has seen or currently has CAS configured with Blackboard?  
We encountered some instances were all of a sudden the number of Busy DB 
Connections in our C3P0 pool jump up 300 and continue to rise until we get the 
db connection checkout timeout error in our CAS log.

We are thinking that its because the connection with Blackboard during Ticket 
interaction under heavy traffic is not finishing quick enough and closing the 
DB connection for the next user.  Has anyone had any experience with CAS and 
C3P0 pooling using oracle?  In our situation we are having to increase our DB 
connections to avoid these spikes?



Thanks!
___________________
Juan Quintanilla
[email protected]<mailto:[email protected]>

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