Hello Alberto
 
Could you kindly guide which specific logs I shoud check.
 
Should I go ahead and check the logs of the application that is using the CAS 
REST Services?
 
because  I have already  checked  the CAS SERVER LOGS and there are no errors 
in those logs.
 
Best Regards
Syed Zaheer Mehdi
 
 

________________________________
From: Alberto Cabello Sánchez <[email protected]>
To: [email protected] 
Cc: SYED ZAHEER MEHDI <[email protected]> 
Sent: Wednesday, April 16, 2014 4:31 AM
Subject: Re: [cas-user] CAS 500 errors sometimes seen in logs when application 
is authenticating against CAS using REST services


On Wed, 16 Apr 2014 02:05:36 -0700 (PDT)
SYED ZAHEER MEHDI <[email protected]> wrote:

> However, there are occasions when 500 errors come up, in such scenarios the
> TicketGranting Ticket  comes up as an empty string for the user and hence no
> Service Ticket gets granted to the user. This is shown in below logs;
> 
> SSO failed - CAS error - Username: xyz12 
> Token:  
> Error: Invalid status code: 500
> 
> Could anyone kindly guide me why such a scenario is coming up where the TGT
> value is getting passed as an empty string and hence CAS 500 errors are
> coming up.

Hello, Syed Zaheer.

An "error 500" should write a more verbose information to log files.
Please check it to get a complete error stack and hopefully a root cause.

-- 
Alberto Cabello Sánchez
<[email protected]>
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