> I’ve beefed up my servlet session timeout to 7200 (... 5 full days).

That amount of beef may lead to coronary problems.

> when they submit the login form, the form
> just resets and clears the username/password field instead of authenticating
> them and redirecting. Thoughts?

The behavior you have cited is by design under an expired session
condition: when a user posts credentials to an expired flow (backed by
the session), a new flow is created and the user ends back up at the
initial flow state which is an empty login form. In most cases simply
entering credentials and posting them allows login to proceed. I
understand you to say that an empty login form is repeatedly displayed
on every attempt to post credentials; is that correct? In any case
there's some evidence the servlet session is expired despite your
extreme timeout.

I should note that your session timeouts are well beyond anything we
might encounter in a test environment. The default on Tomcat is 30
minutes; we have gone as high as 4 hours. 5 days is arguably
ridiculous. What problem are you trying to solve with such extreme
session timeouts? I'm hopeful treating the root problem instead of the
symptoms may be more fruitful.

M

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