Now that's interesting -- is that to say that when you see these 
rapidly-generated service tickets for particular users you're seeing 
them logging in as many times to Google as well?




On 12/11/14, 14:17 PM, David A. Kovacic wrote:
> Google seems to be accepting the assertions each time as we are seeing 
> the same number of logins in Google's audit logs as the number of STs 
> being created.  I would expect that if there was something wrong with 
> assertion we would be receiving complaints from the users.  I am more 
> inclined at this point to believe some sort of crazy browser loop, but 
> it's definitely not happening with any consistency.
>
> We have tried contacting the two people we identified once we started 
> to get a handle on what the issue was, however neither has responded.  
> That's not terribly surprising given that we are in our finals period 
> here and requests for information go pretty much ignored by students 
> and faculty alike at this time.
>
> Dave
>
> On 12/10/14 8:14 PM, Sean Baker wrote:
>> Your access logs should show the individual SAMLRequest's generated by
>> Google; if it's rejecting your assertions in some automated way you
>> should see a new SAMLRequest each time.  If it's the same request over
>> and over, one might infer a more local issue (not definitively mind you;
>> just much more likely) [ehcache issue, browser configuration, etc.].
>>
>> Has anyone talked with your end users who're triggering these events
>> about what they experienced?
>>
>> On 12/10/14, 15:16 PM, David A. Kovacic wrote:
>>> Does anyone know what I would need to do to be able to log the 
>>> actual SAML transactions?  Is there any way to actually do that?  We 
>>> have isolated this issue to only logins to Google and only under 
>>> certain conditions when something seems to start looping and 
>>> generating STs rapidly.  We are trying to isolate the conditions 
>>> under which the loop starts.
>>>
>>> It would be helpful to actually see the SAML transactions being 
>>> generated so we could begin to get a handle on what Google apps is 
>>> being referenced and if Google is returning any errors or not 
>>> (although Google claims valid logins).
>>>
>>>
>>> On 12/6/14 9:11 AM, Marvin Addison wrote:
>>>>
>>>>     Second, the massive number of  STs are being created on only
>>>>     one server (we can tell by the host name in the logged ST) but
>>>>     the OTHER SERVER is where the memory is growing out of bounds.
>>>>
>>>>
>>>> I'm still working through this thread, but I wanted to point out 
>>>> that the other is hurting likely because of load balancer session 
>>>> affinity. Recall that ticket validation is a back-channel call, and 
>>>> the network source differs from that of the user's browser. In our 
>>>> environment, services typically get stuck on one node causing hot 
>>>> spots. This is because the service is validating tickets frequently 
>>>> enough that the session affinity timeout never kicks in.
>>>>
>>>> M
>>>>
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