Hi,

Did that happen when they stay too long on the login page before entering
credentials? Because the webflow can be expired and cause this kind of
behaviour. What is the web session of your application?

Thanks.
Best regards,
Jérôme


2015-07-07 15:53 GMT+02:00 Juan Quintanilla <[email protected]>:

>  Hi,
>
>
>
> We currently deployed CAS 3.6.0 with backend ldap and oracle Db for
> ticketing and everything seems to be working great, but on occasion we have
> had some users who have gone to a particular site report that when they are
> redirected to the CAS Login page from the client application they are not
> able to login.  If they enter bad credentials no error message is displayed
> and if they enter the correct credentials they are redirected back to the
> CAS login page.
>
>
>
> When I check the CAS server logs I do not see any transactions for the
> user nor do I see failed authentication attempts for Ldap, its as if the
> communication is not even reaching the server, the tomcat logs don't report
> any errors for the times when the issue is encountered.  It seems to happen
> sporadically since other users have no problem logging in.  Once the user
> closers their browser or tab and tries again they are able to login.
>
>
>
> Just wanted to see if anyone has encountered something similar in their
> environment, I'm thinking it has to be something relating to the networking
> side.
>
>
>  ___________________
> Juan Quintanilla
> [email protected]
>
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