On Thu, Dec 06, 2007 at 01:43:32PM +0100, A. Pagaltzis wrote: > well; you can even use non-programmers as listeners. One > university computer center kept a teddy bear near the help > desk. Students with mysterious bugs were required to explain > them to the bear before they could speak to a human > counselor. > > —Brian W Kernighan, Rob Pike, “The Practice of Programming” > > Reportedly, this noticably reduced the load on the understaffed > centre.
I've heard the same story from elsewhere, even including the name of the teddy bear, which I now forget. I keep a stuffed toy atop my monitor for the same purpose, and he's really good at spotting mistakes I can't find. -- "I think you look like the Mona Lisa. You always seem to be at a window admiring the landscape that is actually behind you." Herve Le Tellier http://surreal.istic.org/ There's no CVS in “team”.
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