"Carl Franks" <[EMAIL PROTECTED]> wrote on 01/24/2008 01:44:33 AM:

> On 24/01/2008, Octavian Rasnita <[EMAIL PROTECTED]> wrote:
> >
> > I hope I will be able to test why Firefox isn't working. Our client
told
> > that it used to work last year and now it is not working. The only
change
> > I've made was to remove the domain specification from the cookie, for
making
> > it work with more domain names.
> > Now I put it to set the cookie_domain in Root.pm and he says that the
login
> > is working again so I assumed that the domain is important for Firefox.
>
> I recommend that if you can't replicate the client's problem, go to
> the client's site (or vnc in), view the problem yourself, and diagnose
> it from there.
> It won't be the first time a user's forgotten how to log-in to a
> system over the holidays - and then happened to get it right after
> support had made an inconsequential change!
>

Also check for a brain dead proxy server (or transparent proxy server) on
the client side that be eating your cookies.



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