Dear Karthik, Hi We are an executive search firm based out of Bangalore. At present we are on a search assignment for Software Engineer – Global Customer Support with Informatica. (Req is given below) If you are interested in the same pls mail your profile to me at the earliest along with your
Present CTC, expected CTC and time you would take to join if offered. Updated CV. Would request you to refer any of your friends who would be interested in an opportunity with Informatica. Pls ask them to get in touch with me. With Warm Regards Vanitha 080-25201110, 080-64515258. Steering Competencies towards opportunities P-16, LIC Colony, Jeevan Bhima Nagar, Bangalore 560075 Software Engineer – Global Customer Support: India Support Center has been established in 2004 for supporting technical problems faced by Informatica customers Worldwide. India Support center works on 3 shifts to cover customers in Asia Pacific, Mid east, Europe and North America (East Coast). Primary Responsibility: This key individual will serve as Technical Support champion for both internal and external customers. The incumbent will exercise independent initiative with the authority to act in order to meet all requirements for the customer. S/he will diagnose and resolve customer inquiries related to operating Informatica software products in their environment. He/she will ensure all issues are resolved or escalated to the proper resources to resolve in a timely fashion. Additionally, this individual will manage communications to customers at all levels to maintain positive relationships. He/she will utilize information tools, training and experience to provide high level of customer satisfaction. Furthermore, this individual will participate in problem escalation and call prevention projects to help customers and other technical specialists increase their efficiency with our products. Behaviors: Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Requires supervision several times per week and regular reviews. Normally receives detailed instructions on all work. Understands impact of work on the feature/product/team. Guides own work to timely and complete conclusions. During critical time periods, works hard to achieve tasks. Organizes own activities reliably. Follows development process without guidance, but with reviews Takes responsibility. Acts in a mature manner with colleagues. Keeps management well-informed. Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems. Ensures high quality of all development work. Functional Requirements: Mandatory A Bachelor's degree in Computer Science or related technical field 3 to 5 years of industry experience in supporting mission critical software components. A strong desire to learn Data Warehousing, Data Integration and Business Intelligence tools is required. Good Knowledge and experience in Windows and Unix Excellent grasp of any one RDBMS theory and practice Experience in Oracle, MSSQL Server and/or DB2 A high degree of analytical and problem solving abilities. Constructively work together as a team, sharing ideas and resources. Strong debugging and troubleshooting skills. Excellent written and verbal communication and problem solving skills are essential. Functional Requirements Desired Informatica Products experience · Experience with SAP, Siebel, People soft, EAI products. Experience with Data Warehousing, Data Integration and Business Intelligence tools Production Support experience About company: Informatica Business Solutions PVT. LTD. Informatica’s open, platform-neutral software accesses data of virtually all types and makes it accessible, meaningful, and usable to the people and processes that need it. With products that encourage collaboration across the enterprise, Informatica reduces costs, speeds time to results, and scales to handle data integration projects of any size or complexity. That is why Informatica is known as the data integration company. Informatica Products: Informatica data integration software solves the problem of data fragmentation across disparate systems, helping organizations gain greater business value from all their information assets. Informatica’s open, platform-neutral software reduces costs, speeds time to results, and scales to handle data integration projects of any size or complexity. Market Leaders Rely on Informatica: 83 of the Fortune 100 Companies Leading Industries Telecommunications: 18 of the top 23 Financial Services: 44 of the top 60 Healthcare: 9 of the top 11 Energy & Utilities: 25 of the top 34 Insurance: 18 of the top 22 Life Sciences: the 11 largest Government: 100+ U.S. Federal and 80 state and local government agencies; government agencies in 20 countries Informatica products support a broad range of enterprise-wide data integration initiatives including data warehousing, data migration/consolidation, data synchronization, data governance, master data management, and cross-enterprise data integration. Using Informatica products, organizations can: Improve business decision-making by providing universal access to holistic, accurate, consistent enterprise data Reduce IT infrastructure cost and complexity while increasing IT’s productivity and responsiveness to the business Maximize an IT organization’s future flexibility and minimize long-term risk by leveraging a service-oriented architecture Informatica Services Informatica backs its industry-leading solutions with a comprehensive and customizable set of professional, education, professional certification, and customer support services to meet the broad spectrum of customer needs. Highly skilled professionals are equipped to ensure successful project implementations. For more details visit www.informatica.com This mail has been sent by one of the employers (Employer name: The Navigators) accessing the services of monsterindia.com and not by Monster. 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