Dear Karthik, Hi Techcee Staffing solutions offer recruitment solutions to address our Clients need for staffing. We are absolutely committed to delivering value to our clients, candidates and employees. In all dealings with clients, candidates and Employees alike, we conduct ourselves with integrity and respect to build trust and partnerships.
We have an opening with one of our esteemed client in Delhi, please go through the job Description and Forward us your updated profile with the following details filled in: Total Years of Experience: CTC: Expected Salary: Notice Period: Location: Availability for Interview: Job Description Designation:Support Sales Account Executive Exp: 3+ Yrs Education:Any Job Classification: Regular Full-Time Job Location: New Delhi Job Summary: Provides all backline support and systems administration for assigned accounts, as well as owns some localised accounts of small revenue value. Works closely with and gets daily direction from assigned SRS or SAE. Responsibilities: Generates the initial renewal quotation for accounts Provide support sa les rep with a spreadsheet each month of renewals quoted Completes all first year support contracts in Oracle for invoicing Maintains 1st year order spreadsheet Implements install base changes, customer contact changes and updates to Oracle contracts Set up renewal contracts in Oracle Processing of maintenance renewal contract in Oracle Responsible for ensuring customers are entitled for support based on support contracts. Set up of invoicing process Processing of credits and rebills Expert in systems and processes Produces Sarbanes Oxley checklist and submits to SRS / SAE for final completion Serves as back-up to SRS / SAE on renewal follow up Develop and build relationship with any assigned customers and internal Aspect groups. Collaboratively maintain information flow with relevant internal and external customers Contact customer and review maintenance renewal quotation for requirements and accuracy. Escalate renewal issues as required. Maintain Lost Business spreadsheet. Ensure receipt of required documents for processing renewals (purchase order & signed contract) Manage customer support hold process and advise when accounts need to receive notification letters. Undertake virtually any other task that may be necessary to create an outstanding environment for the growth of a value-driven company. Qualification: Essential: Excellent organizational skills and ability to perform repetitive tasks with extremely high accuracy Ability to manage multiple priorities and work in a fast paced environment Proficient in use of standard office automation tools and MS Office suite Ability to learn in-house software systems - comprehensive knowledge required Strong numeric and analytical skills Previous experience or familiarity with database concepts and terms Ability to work in constant, pressurised environment Strong English language skills Preferred: Experience in support contract environment - ideally in Oracle service contracts Experience in a software, telecommunications or enterprise solutions environment Core Competencies: Takes initiative Achieve results Communicate effectively Planning and organization Problem solving Thanks and Regards, Padma IT Recruiter Techcee Staffing Solutions, #140,Ring Road, Chikkathaippa Reddy Layout Chelekere, Kalyan nagar Bangalore, 560043. Phone : +91 80-40642222 Direct :080- 40642204 e-mail: [email protected] URL:www.techcee.in This mail has been sent by one of the employers (Employer name: Techcee Staffing Solutions Pvt Ltd) accessing the services of monsterindia.com and not by Monster. Monster is committed to protecting the privacy of our users and our "Terms of Use" prohibits any misuse including spamming. If you consider the contents of the mails inappropriate or as spam, please forward this mail to [email protected] Double your chances of getting the right job by keeping your resume updated. To Update Resume, please copy and paste this URL into the address bar of your browser "http://my.monsterindia.com/login.html?spl=empmailjun19". --~--~---------~--~----~------------~-------~--~----~ To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/CBE-Software-Engineer?hl=en -~----------~----~----~----~------~----~------~--~---
