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Please send resumes to [email protected]

Yahoo! IM: premreddyg <[email protected]>



Pega Business Architect

Location: Austin, TX

Duration: 6 Months+



Job Description:

Pega Business Architect will be responsible for partnering directly with
our business stakeholders to extract, re-engineer, and define business
processes for our Next Generation Customer Service platform, which is built
atop Pega PRPC and its Solution Frameworks.



Responsibilities:

·         In a Pega PRPC / CPM program, a demonstrated ability to partner
with business stakeholders, with leading and assisting in the
identification and definition of requirements, use cases, process flows,
screen flows, and user interfaces;

·         Interact with and communicate product requirements to architects,
engineers, development managers, product managers, testers, and a variety
of other stakeholders;

·         Work with Development Managers, Program Managers, and Architects
in scoping and sizing of projects.

·         Sizing may be requested with little more than a vision statement
available or as much information as that found in a traditional Product
Requirements Document.

·         Must be comfortable at either end of the spectrum;

·         Construct and maintain an evolving list of processes and
sub-process that must be built into our PRPC platform to retire our two
legacy Customer Service applications;

·         Construct and maintain an evolving list of capabilities that must
be built outside of our PRPC platform to retire our two legacy Customer
Service applications.

·         This inventory includes web service needs, enterprise platform
needs, external integration needs, etc.;

·         Translate business needs and requirements into robust technology
requirements;

·         Experience with Pega Smart BPM methodology and the ability to
teach the same to adjacent stakeholders;

·         Experience with Pega Smart Disputes, CPM.

·         Experience in Customer Services for Financial Services or Payment
Providers, with expertise in Disputes, Claims, and Chargeback business
areas.

·         Experience in Smart Disputes a plus.

·         Deep experience with industry standard methodologies of SDLC,
Agile, and SCRUM.

·         Experience with Rally preferred.

·         Possess advanced understanding of PRPC architecture, tools, and
frameworks

·         Must possess a track record of strategy execution, innovation,
and execution in a high-pressure environment

·         Experience in IT as a business analyst for large-scale projects
and programs

·         Must be a Pega Certified Business Analyst or Architect

·         Familiarity with SOA and Distributed Architecture / systems that
require integration, orchestration, dependency management, and often
requirements / contract negotiation



Thanks & regards,

G Prem

[image: cid:[email protected]]

104 Windsor Center Drive

Suite-300,

East Windsor NJ 08520

Work: 732-226-3459

Email: [email protected]



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