Hi , I have an urgent requirement with one of my clients, details given below. If you find your self suitable for the position, please send me your latest updated resume along with contact details. Please include your employer details as well and reply to my email [email protected].
*JOB TITLE: Storage Administrator * *Location:* IL-Illinois/East Peoria, Duration: 1 Year M.O.I Telephonic Hire *EXPERIENCE REQUIRED:-* - Apply advanced level 3 technical support expertise to resolve highly complex customer issues. - Accept escalated requests from other technical team members as the subject matter expert. - Use independent judgment to accomplish objectives. - Work closely with incident management team in resolving customer issues. - Identify and provide resolutions to a diverse range of complex technical problems. - Provide problem determination and resolution for customer issues. - Develop and implement resolutions to identified problems, and follow standard practices and procedures. - Identify and document with management to proactively revise current procedures and tools to improve customer satisfaction. - May need to engage or escalate to more senior resources or to parent companies (Cisco, EMC, VMware, NetApp, IBM) to resolve more complex issues. - Will be expected to develop and participate in solutions based Converged Infrastructure training and problem resolution skills development. - Develop broad knowledge of the organization’s and relates it to day-to-day issues. - As a 24X7X365 organization, shift work, holidays and on-call responsibilities will be required. - Effectively communicate procedural and technical issues to internal and external customers in a fast paced and customer critical environment. - Maintain a "closed-loop" communication style assuring all appropriate individuals are notified of ongoing issues and problem resolution status. - Responsible for sharing all acquired knowledge concerning problem resolution. - Apply advanced platform & technical expertise using standard operating and diagnostic procedures to resolve standard level issues. Technical Skills Fluency in two or more of the following products: - Storage hardware - EMC and NetApp Storage products, e.g. NAS, VNX, Clariion or Symmetric. - Storage software - Powerpath UIM, Solutions Enabler, SMC - Networking – Nexus switches - CCNA certified or relevant work experience - Virtualization - VMWare vSphere – VCP certified or relevant work experience - Compute – Cisco UCS Blade servers – DCUCI certified or relevant work experience - SAN – Excellent knowledge of fiber channel switches, CISCO MDS - Fluency in advanced troubleshooting skills, methodologies and processes - Experience with a converged Infrastructure Platform (Vblock, FlexPod, PureFlex) is a plus * * Thanks & Regards, Amit Sharma *Technical Resource Specialist* * * *RG Talent Inc* *39120 Argonaut way** Suite # 157, Fremont CA 94538* Phone : 510-443-0758 Ext 115 Email : [email protected] URL : www.rgtalent.com *Disclaimer: Under Bill s. 1618 Title III passed by the 105th U.S. Congress this mail cannot be considered spam as long as we include a way to be removed from our mailing list. Simply send us an e-mail at [email protected] and we will gladly REMOVE you from our mailing list.* -- -- To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/CBE-Software-Engineer?hl=en --- You received this message because you are subscribed to the Google Groups "CBE Software Engineer" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out.
