Please send resumes to [email protected] Yahoo! IM: premreddyg <[email protected]> Lab Operations Support (General Tech/Mobility Support)
*Location: Redmond, WA* *Duration: 6 Months+* *Job Description:* - You will be working with a team of engineers providing support to Mobility labs. - The Lab consists of 3G/4G mobile nodes, high end routers and switches, firewalls, load balancers, Desktop & Several Unix servers. - You will be providing Level 1 support for the Mobility tickets received in the Lab and would be doing first level analysis, debugging and provide resolution to the tickets - You would be also monitoring Incoming ticket queue and assign the tickets to the right team for Level1 Analysis of non-mobility tickets. - Receive Mobility tickets and perform Level 1 analysis of tickets - Do first level analysis, ask right questions, collect logs and try to resolve. - Responds to general support inquiries via phone, email, trouble ticket. - Assigns project based tickets to appropriate party for implementation - Resolves issues as assigned or direct to appropriate team *Requirement:* - Strong knowledge in 3G(UMTS) and 4G(Lte) Mobility Network - Expereince in providing Level1 support for 3G/4G Mobility Network - Experience and knowledge of the Mobility Network elements such as eNodeB, MME, S/P-GW, PCRF, HSS, NodeB, RNC, SGSN, GGSN, MSC Regards, G.Prem | Sr. Talent Acquisition HCL Global Systems Inc., 24543 Indoplex Circle, Suite 220, Farmington Hills, MI 48335 Email: [email protected] | Ph: 248-216-0031 www.hclglobal.com Certified Minority Business Enterprise (MBE) -- -- To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/CBE-Software-Engineer?hl=en --- You received this message because you are subscribed to the Google Groups "CBE Software Engineer" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
