*Job Title:* System Engineer

*Job Location:* San Bruno, CA

*Duration: **6+ months*


*Position Description*

Client handle thousands of visitors and millions of transactions per day
and when something stops working, hundreds of thousands of dollars are
lost. That's why the Network Operations Centre is always vigilantly
monitoring our ecommerce sites around the clock and around the globe. When
an issue is detected, the NOC springs into action and the clock starts
ticking. Utilizing a broad range of experience from Network Operations to
Systems Administration and, with development of our new eCommerce platform,
we are looking for an engineer who is up to the challenge of supporting the
next generation of cloud systems in a highly available production
environment. The job: Do what's necessary to maintain our high standard of
customer experience.

*Responsibilites*
* Monitor the health of complex online systems and cloud services and
respond to alerts and emails
* Detect problems in service delivery and assess system and user impacts
* Analyze system logs to determine source of problems and perform
corrective action
* Perform proactive maintenance Tasks
* Escalate and coordinate incidents with other technical services teams
* Create and maintain procedural documentation
* Participate and drive continuous improvement efforts to reduce waste
(eliminate, automate, or streamline)


*Minimum Qualifications*

* 4+ years of system administration experience with Solaris/Linux,
* 3+ years of Unix, Linux systems experience in a 24x7 environment
* 3+ years of experience in production support, including problem
identification, ticket documentation, and customer and vendor relations,
* BS in Computer Science or equivalent experience



*Additional Preferred Qualifications*

* 2-5 years' experience:
o Network Administration
o NOC or 24x7 operations support
o Experience with enterprise scalable ecommerce applications
* Excellent verbal and written communication skills are a must
* Ability to think on your feet and work calmly under pressure
* Ability to multi-task
* Continuous learner
Bonus Qualifications
* Knowledge of and/or experience with cloud technologies i.e. Openstack,
Elastic Cloud, Azure, etc
* Developing Tools, Scripts and Automation
* Experience with HP Open View, Nagios, or similar monitoring tools
* Experience with command and control tools in a production environment
* ITIL / incident management processes


*Brahmdeep Singh*

*Pyramid Consulting, Inc.*

SEI-CMMI Level 3

Email: [email protected]

Linkedin: http://www.linkedin.com/in/brahmdeep

Office: (770) 255-7589 /Cell: (404)891-0476

Fax: 678.840.2109

USA | UK | India



*2011 GMSDC Supplier of the Year (Class IV)*


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