Dear All, If you have anyone with you for the following position, please send the suitable resume along with Contact Details,
Kindly share suitable resumes ASAP to *[email protected]* <2176%7c%[email protected]%7C> *Role**: **Application Support Engineer (IVR)* *Location:* *Cleveland**,OH* *Duration:* *12**+ month* *Interview**: Phone/Skype* *Need Visa copy at the time of submision.* *Mandatory Qualifications:* • 6-7 years of Experience in Avaya IVR Development, Configuring and troubleshooting IVR applications, Configuring Voice Protal Maagement Systems • Experience in Operations and Implementation Inbound and Outbound voice applications on Avaya Platform like Avaya Dialog Designer, Avaya Voice Portal/Experience Portal. • Demonstrated abilities in Integration of IVR application with database and Web Services • Strong problem solving and technical Skills coupled with confident decision making enabling effective solutions leading to high customer satisfaction • Experience in installation of IVR Systems like Avaya Voice Portal and Voice Portal Management System Configurations • Experience in Configurations and Support for Call Center Technologies like Nice, Verint System • Maintenance and trouble shooting the Avaya and Genesys Call Routing system • Experience understanding of Call Vectors and deployment of Call Flows • Experience Scheduling Backups and performance tuning. • Knowledge in integrating IVR with telephony interfaces (ACD and Genesys CTI). *Desirable:* • Linux, Unix • Development and Support Mix and Experience in Installation and configurations • Avaya Voice Portal 5.2 / Experience Portal 6-7, • Genesys CTI, Oracle DB, • Strong technical, logical, and analytical skills. • Strong team player and cooperative skills. H3 *Thanks and Regards,* *|Gourav Jayasval||Sr.Technical Recruiter|* *|Phone: 609-897-9670 <609-897-9670> x 2176||[email protected]| <2176%7c%[email protected]%7C>* *|Sysmind LLC. ||*Address: 38 Washington Road, Princeton Jn, NJ 08550| [image: cid:[email protected]] This email is intended for business communication. In case you do not want to receive any further email communication from me, please reply to this message mentioning ‘Remove’. I apologize for any inconvenience caused to you due to my -- -- To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/CBE-Software-Engineer?hl=en --- You received this message because you are subscribed to the Google Groups "CBE Software Engineer" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
