Hi

Hope you are doing well

I am Smith, working as a recruiter with Infotree Service Inc.

I am currently working on *“ITSM Manager”* position with our reputed client.

I will appreciate your response at the earliest, as the managers tend to
move fast!

 *NOTE  :** SEND RESUMES WITH THESE DETAILS , Profiles with all mandatory
details would be processed with TOP Priority*





*Name (First & Last)*



*Contact No.*



*Email ID *



*Current Location*



*Willing to Relocate if need*



*Work Visa Status*, *Expiry Date*



*Availability * How soon can you join?*



*Reason for change*





*Are you fine with drug and background check?*





*Skype ID*





*First 5 Digit SSN No.*



*DOB(Day, Month)*



*Higher Education, Year of Completion *





*Job Title*

*ITSM Manager*

*Project Location*

*Columbus, IN*

*Duration*

*Long Term Contract*



*Skills*


* Description*
Summary: Design, develop, and implement IT support process. Work across
teams to develop IT support processes around incident management,
*change/release
management*, etc. ITIL Service Management knowledge is critical to this
role.


*Education/Experience  *o Bachelor degree in a technical field such as
computer science, computer engineering or related field required. MBA or
other related advanced degree preferred.
o 8-10 years’ experience required

*Responsibility level*
o Exercises independent judgment and will do so without supervision

*Skills *
o Verbal and written communication skills, problem solving skills,
attention to detail and interpersonal skills (Required)
o Strong knowledge of production processes, quality assurance, and other
techniques for maximizing the effective management of *an IT support*
organization; *ITIL Service Management* knowledge (Required)
o Strong ability to work independently and manage one’s time (Required)
o Strong leadership and mentoring skills necessary to provide support and
constructive performance feedback (Required)
o Strong knowledge of business and management principles involved in
strategic planning, resource allocation, and production methods (Typically
required)
o Strong knowledge of computer software, such as *Microsoft Suite and
Microsoft Visio* (Required)
o Strong project management skills (Required)



*Skill*

*Experience Required*

*Experience you have?*

Project Management

2 Years



IT Support

7-9 Years



Process Designing

4-5  Years



ITIL Service Management

4-5  Years



change/release management

7 Years







Thanks & Regards



Smith,

Sr. Technical Recruiter

Infotree Service Inc.

1176 S. Main St | Plymouth, MI 48170

Ph: 734-928-2003

[email protected]

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