Hi Hope you are doing well
I am Smith, working as a recruiter with Infotree Service Inc. I am currently working on “*Technical Support Analyst*” position with our reputed client. I will appreciate your response at the earliest, as the managers tend to move fast! *NOTE :* *SEND RESUMES WITH THESE DETAILS , Profiles with all mandatory details would be processed with TOP Priority* *Name (First & Last)* *Contact No.* *Email ID * *Current Location* *Willing to Relocate if need* *Work Visa Status*, *Expiry Date* *Availability * How soon can you join?* *Reason for change* *Are you fine with drug and background check?* *Skype ID* *Last 4 Digit SSN No.* *DOB(Day, Month)* *Higher Education, Year of Completion * *Job Title* *Technical Support Analyst* *Project Location* *Columbia Heights MN, 55421* *Duration* *12+ months /Contract* *Rate * *: * *$20-25/hr * *Skills* Excellent verbal communications skills • Windows 7 and office 2010 • Outlook • Mobile handheld Devices: iPhone, iPhone, BlackBerry, Android, etc. BACHELOR DEGREE REQUIRED. Start ASAP pending cleared screens. MUST HAVE A DEGREE AND 2-3 SOLID YEARS OF EXPERIENCE. *DESCRIPTION:* · Resolve client tech issues, Determine effective resolution of issues by troubleshooting & analyzing computer system errors of moderate to difficult scope where analysis of situations or data require an in-depth eval; · Provide remote tech support for hardware (printers, desktop, laptop, drivers, monitors, and Mobile Handheld Devices) & software (internally developed apps, productivity, computer OS systems, internet apps, and various drivers); · Interact with internal & external escalation resources to resolve complex tech issues; · Recommend current supported software apps & hardware appropriate to best meet requirements; · Acquire and maintain knowledge on newly purchased & existing supported desktop software, hardware,& systems; Assist with testing of new or upgraded PC software & hardware releases as requested. *Required:* 1-3 years exp in a Support Center or Call Center environment; 2-4 years exp in an IT Support env.; Cert preferred in A+ Cert and/or any MS Certified Professional from the MCSE track *SKILLS:* Customer service, communication, problem-solving, analytical, troubleshooting, team work and good prioritization skills; Work logically under pressure, can work in a changing environment & deal successfully with stressful situations; *TECHNICAL REQUIREMENTS:* Experience with Windows 7, Outlook 2010, remote management tools, Remote Access support (i.e. VPN and Wireless), active directory administration, Microsoft office productivity tools (2010), web-based applications, TCP/IP, Good sight, hearing, and speech; Ability to use a keyboard and mouse; Lifting moderate weights, less than 50 lbs. *Note: * *Multiple Shifts- All will be starting at 8am-4:45pm M-F and then they will be moved to a perm shift. Either shifts are 8hr and 45 minutes shifts with a 45 minute lunch in the middle. Our shifts we look for vary anywhere from 7am-3:45pm up to 2:15pm-11pm. Please include shifts interested but I’m looking to hire at least 6 of these for 2nd shifts once fully trained in. Thanks & Regards Smith, Sr. Technical Recruiter Infotree Service Inc. 1176 S. Main St | Plymouth, MI 48170 Ph: 734-446-7070 [email protected] -- -- To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/CBE-Software-Engineer?hl=en --- You received this message because you are subscribed to the Google Groups "CBE Software Engineer" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
