Hello,


Hope you are doing great.



Please review the requirement and if you find it matching your profile then
send me your updated resume with best possible rate/HR  ASAP.



*Role: Service Portfolio Analyst/Manager*

*Location: Beaverton, OR*

*Duration: 6+ Months*

*Client: NIKE*



As the Service Portfolio Analyst, you will manage the active portfolio of
IT Services as part of the overall Service Portfolio. It requires working
with a variety of Service Owners across Nike Technology to ensure that the
catalog is up-to-date and complete.

The Service Portfolio Managers direct responsibilities include:



• Assist the Process Owner to define the overall Portfolio strategy, data
model and approach

• Produce documentation and communications pertaining to the Service
Portfolio

• Communicating and educating Nike Technology groups regarding the purpose,
use, and value of the  Service Portfolio across multiple business units and
organizations

• Gathering and managing the list of Services and ensuring their attributes
are properly captured across Nike Technology

• Ensuring an efficient and effective process for modifying, adding, and
removing Services from the Service Portfolio

• Aligning the Service Portfolio with operational processes to drive
accurate and consistent categorization

• Working closely with the ITSM reporting team to enable accurate reporting
that delivers value



What We’re Looking For

• Deep understanding of IT Service Management processes

• Experience developing, maintaining, and communicating complex data models
in ways that are understood by a broad audience

• Promote and support the deployment of Service Management processes to all
groups interacting with the Service Portfolio

• Ability to lead functional discussions and initiatives across departments.

• Experience identifying and resolving complex technical, operational and
organizational problems

• Proven ability to provide leadership to managers, supervisors and
professional staff

• Ability to create short-term and long-term departmental plans for
business, production and organizational

• priorities

• Bachelor’s Degree and minimum 5 years of relevant business experience
desired

• ITIL v3 Foundation certificate preferred

• Experience with business process improvement methods (e.g., Lean) is
preferred





Regards

Ashish Gupta

1351 McCarthy Boulevard, Suit 116, Milpitas, CA, USA, 95035

*Phone* : 408-668-9470

*Yahoo, Hangouts* : ashish.recruiter12

*Email* : [email protected]

*URL* : WWW.idctechnologies.com <http://www.idctechnologies.com/>

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