Hi, Please send me the resume at meenak...@rgtalent.com
*Job Title* - *Business Analyst w/ Salesforce* *Location * - Arizona/Scottsdale *Duration * - 6 Months *MOI * - Tel + f2f *MOI : Telephonic to Face 2 Face* *POSITION SUMMARY:* The CRM Business Analyst analyzes the needs of the Company’s most complex functional business areas within Republic Services providing recommendations on system solutions or procedures. As the liaison between the business and IT department, the CRM Business Analyst ensures that the scope of work requested to enhance or modify existing application processes are clearly documented, communicated and validated. The CRM Business Analyst works closely with IT experts to design, develop, document, test and validate solutions that meet business requirements. *PRINCIPAL RESPONSIBILITIES:* • Serves as the primary liaison and point of contact between IT and the assigned functional business area for routine software development and enhancement projects. • Coordinates the process of obtaining functional requirements from business stakeholders and subject matter experts utilizing elicitation techniques such as SWOT use case, and process flows diagramming. • Performs research and analysis for proposed projects to determine feasibility, ROI and durability and presents findings to management. • Develops and manages CRM product backlog. • Facilitates the development of software solutions and is responsible for the knowledge transfer of software program requirements to the IT Customer Support team throughout the life cycle of a change request or development project. • Creates detailed documentation of functional, system (non-functional), user and reporting requirements such as Use Cases, Logical Models, Process Flow Diagrams, Report Specifications and Data Mapping & Flow Diagrams. • Performs profiling and analysis of data from source systems. • Maintains a system enhancement request database and coordinates the related application enhancement release schedule. • Works jointly with IT Managers to create detailed project work plans for software development and enhancement projects. • Provides support to functional and user acceptance testing groups as part of project implementation. *EXPERIENCE, EDUCATION, CERTIFICATION: Required:* • Minimum of 3 years of direct work experience in a business analyst capacity working with business systems on application software development. • Minimum of 1 year project management/coordination tracking, and organizing business analysis documentation for projects. • Minimum 1 year experience in a lead position providing leadership and mentoring to BA's. *CRM they use is Salesforce so ideally we want a Salesforce BA.* *OTHER KNOWLEDGE, SKILLS, ABILITIES:* • Experience working with web architecture, integration to host systems and related components. • Understands the need for and consistently practices effective teamwork with others. • Relies on experience and judgment to plan and accomplish goals. • Competent to work on most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment. • Demonstrated knowledge of the entire Software Development Lifecycle (SDLC). • Understanding of system modeling using standards such as Unified Modeling Language (UML). Thanks & Regards, *MEENAKSHI MEHTA* Technical Resource Specialist *RG Talent Inc.* 39120 Argonaut way Suite # 157, Fremont CA 94538 Phone : 510-443-0757 EXT- 107 Email : meenak...@rgtalent.com -- -- To unsubscribe from this group, send email to cbe-software-engineer-unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/CBE-Software-Engineer?hl=en --- You received this message because you are subscribed to the Google Groups "CBE Software Engineer" group. To unsubscribe from this group and stop receiving emails from it, send an email to cbe-software-engineer+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
