Hi ,

Please go through the below requirement and revert me back with the skills
mentioned in the J.D to [email protected].





 Work Location: Englewood, CO 80112

 Job Title: IT - Technology Lead | Networking | Avaya

Duration: 6+ months



Job Details:



Must Have Skills (Top 2 technical skills only)

 1. Very Good Knowledge on CMS

2. Avaya Aura CM(VM Deployment)



Nice to have skills (Top 2 only)

1. AES

2. Avaya Aura 7.0

3. Knowledge on SPC



Avaya Skill set:

Product Knowledge:

Candidate should have

•             Very Good Knowledge on CMS

•             Avaya Aura CM(VM Deployment)

•             Knowledge on Unified Communication, Contact Center, Gateway
solution products for Avaya Aura (SM, SMGR, CM), Avaya CMS, Avaya AES.

•             Good understanding on PSTN/PBAX solution deployments.

Troubleshooting knowledge on the following:

•             Trunk side issues (Audio quality, call drops).

•             CMS reports, Access.

•             CM Vector, VDN,

Configuration knowledge:

•             Configuring CM, CMS, AES.

•             Configuration of Vectors, VDN, Skills, Agents, Extensions.

•             Configuring AES for CM Switch, PG’s & Adjunct.

Process:

•             Excellent problem solving skills with desire to take on
responsibility.

•             Good understanding on process.

•             Excellent communication skills, should have worked in global
delivery model.

•             Good understanding on product SLA’s and support metrics.

•             Ability to grasp problems and understand issues quickly and
provide solutions.

•             Ability to reason and think logically

•             Strong attention to detail in regards to project planning and
documentation



Desired years of experience : 5+

Education/ Certifications (Required) : B.Tech OR 4 Years graduation degree

Interview Process (Is face to face required?) If possible yes or we can
have Zoom session too







Thanks,

Sidhu.

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