*Hi ,* If you have anyone with you for the following position, please send the suitable resume along with Contact Details, Kindly share suitable resumes ASAP to [email protected]
*Role : Sr. BMC Remedy Engineer * *Location : Omaha, NE* *Duration: Long Term* *Job Description:* • Expertise in BMC Remedy ITSM Suite of Applications 8.x or above, PREFERABLY FROM INFRA BACKGROUND • Some exposure to BMC Remedy ITSM Suite of Applications v9 a big plus • ADMINISTRATIVE or implementation experience with Enterprise applications (ITSM preferred) • Good experience with Remedy AR System • Technical and process-level experience in migrating Remedy environment • Development expertise in Asset/Configuration Management DBs • Service Request Definitions (SRD) using Advanced Interface Forms (AIFs) for the SRM module • BMC Remedy Developer Studio, Atrium Integrator, DMT, and Data Wizard tools • Scripting language (e.g. Python, PERL, PowerShell) or JVM language (e.g. Java, Scala) • Integrate enterprise systems (Jira / Service Now / Sales force) with BMC Remedy • Perform installation of Remedy software / upgrades / patches • Configure out-of-the-box Remedy functionality to meet DOJ OCIO ITSM requirements; gather/document/analyze enhancement requests; evaluate/assess fit between requirements and Remedy application suite capabilities • BMC Remedy applications issues including root cause analysis • Integrate Remedy with Enterprise monitoring tools and proactively monitor Remedy applications • Defining and Mapping Business requirements for ITSM processes and workflows • Testing and Validation of processes and workflows • The ability to quickly learn new concepts and technologies and convert them into customer solutions • Performs configuration, customization, and knowledge transfer primarily focused around Incident Management, Service Request Fulfillment, Change Management, Release Management, and Problem Management • Detailed experience with ITIL, specifically the Service Delivery Lifecycle • Experience with ITIL classifications of Work Items, and the ability to create effective, descriptive classification categories for each type of work item *Thanks & Regards,* Gourav Jayasval Desk: 609-853-0818 Ext.2113 <609-853-0818%20Ext%3A2110> [email protected] <[email protected]> www.nityo.com *Disclaimer:* http://www.nityo.com/Email_Disclaimer.html -- -- To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/CBE-Software-Engineer?hl=en --- You received this message because you are subscribed to the Google Groups "CBE Software Engineer" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
