Hi, Currently, I am recruiting candidates for one of my requirement as mentioned below. If you have a matching profile, please send me the updated resume along with contact details at the earliest.
MOI:-Telephonic + Skype *Job Title* Contact Business Center Analyst *Project Location* AZ-Arizona/Phoenix *Duration* 8 months /Contract *Job details: * *We are seeking a Contact Business Center Analyst for a client in Phoenix, AZ. The contact business center analyst will be responsible for working with customers to define business requirements related to a migration from an Avaya to Cisco contact center. * *RESPONSIBILITIES: * - *Review existing Avaya call flows* - *Work with business owners to facilitate a migration to Cisco UCCE using pre-defined standards* - *Identify exceptions and work with governance teams to facilitate approval of those exceptions* - *Document call flows, call types, and skill groups in Excel* - *Present final call flows to business owners* *QUALIFICATIONS: ** Qualified candidates will have 1 to 2 years of contact center business analysis or operations experience. Qualified applicants need to have experience in either Avaya or Cisco contact center solutions with a preference for experience in both solutions. Candidates need to have a solid understanding of common contact center call flow and reporting concepts, but will not need to configure either system.* Regards, Sunil Recruiter *RG Talent Inc* *39120 Argonaut way* *Suite # 157, Fremont CA 94538* Phone : 510-443-0757 x 121 Email : *su...@rgtalent.com <su...@rgtalent.com>* URL : www.rgtalent.com *Disclaimer: The information in this email is confidential and may be legally privileged. Access to this email by anyone other than the intended addressee is unauthorized. If you are not the intended recipient of this message, any review, disclosure, copying, distribution, retention, or any action taken or omitted to be taken in reliance on it is prohibited and may be unlawful.* * Unsubscribe: <rem...@rgtalent.com> If you are not interested in receiving mails from us then please forward this mail with unsubscribe in the subject to rem...@rgtalent.com <rem...@rgtalent.com> .Sorry for any inconvenience. E-mails sent from or to RG Talent Inc may be subject to our monitoring and recording procedures.* -- -- To unsubscribe from this group, send email to cbe-software-engineer-unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/CBE-Software-Engineer?hl=en --- You received this message because you are subscribed to the Google Groups "CBE Software Engineer" group. To unsubscribe from this group and stop receiving emails from it, send an email to cbe-software-engineer+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
