Hi,
This is Kuldeep Samra with ASK IT Consulting Inc . Currently we are having
a very urgent requirement with us for the below position. Please let me
know your interest.


Position : VOIP Network Engineer/IPT Day 2 Technician (488885)

Location : Lansing, Michigan 48909

REQ ID:  488885

Duration:         12 Months



Either Webcam or In Person



*Short Description:* Cisco IP Telephony (IPT) Technician with field
experience to assist with Avaya to Cisco IPT migration project.  The Day 2
support requirements of these migrations typically includes Moves, Adds,
Changes, and troubleshooting.



*Complete Description:*

Function as a member of the Telephony Services IPT team and follow all
established processes to deliver, document and support any assigned IPT and
VM (voice mail) requests for new service or change from agency clients.
This position is also responsible for the troubleshooting and repair of
these services.  This includes use of delivery service management tools
(BMC Remedy and SMMS), Specialist level qualifications on Telecommunication
devices such as Cisco Switches and Routers, Cisco Call Manager, and other
related devices.  Technicians will need to be in place and available to
work from 8 AM to 5 PM Monday thru Friday at the 608 West Allegan Telephony
office location for the duration of the contract.



TASKS:

Technical support is required to assist with the following tasks:



•           Increase capacity and decrease cycle time needed to deliver and
maintain Telecommunications services to agency clients.



•           Perform assessment, installation, testing, and repair of the
SOM Cisco IPT solution as needed to facilitate customer satisfaction with
DTMB as their service provider.



•           Contractor will perform as Telephony Services IPT team member
and be responsible for the timely delivery of all scheduled projects and
trouble resolution to open tickets as assigned.

Skill

Required / Desired

Amount

of Experience

Cisco Certified Network Professional Voice (CCNP Voice) or Cisco Certified
Network Associate Voice (CCNA Voice)

Required

5

Years

Cisco Unified Communication Manager (CUCM)

Required

5

Years

Cisco Unified Attendant Console

Required

5

Years

Cisco Unity Connection (CUC)

Required

5

Years

Cisco Unity Express (CUE)

Required

5

Years

Standard Telephony Technologies such as PRI, POTS, DID, FXS/FXO, Fax

Required

5

Years

Knowledge and experience with Avaya PBX

Desired





InformaCast Paging

Desired










*Regards,*
*Kuldeep Samra | Technical Recruiter*
*ASK IT Consulting Inc. | 33 Peachtree St., Suite 100 |Holtsville, NY 11742*
*Phone: +1 631-649-1313 Ext - 4419*
*Fax:     +1 631-803-4449*
*Email: kuld...@askitc.com <kuld...@askitc.com> |
Website: http://www.askitc.com <http://www.askitc.com/>*
GTalk: kuldeepsamra144 | *Skype:* kuldeep.samra7

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