*Please send me profiles at **[email protected] <http://apetan.com>m*

Hi,

Job Title:                       .Net Application Support

Location:                       Dallas, Texas

Duration:                       4+ Months/Contract

*Interview:Phone and Skype*

*Need USC/GC Only*

Skills: 3-5 years of experience with .NET Framework

.NET technologies such as (C#, ASP.NET, WebAPI, Entity Framework, MVVM, MVC)

Web Services (SOAP, REST)

Database development experience (SQL Server 2008+, stored procedures, SSIS,
SSRS)

Knowledge of other technologies is a plus (Java, HTML5, JavaScript,
Objective-C, CSS3, AJAX, XML, JSON, XSD, XSL, JQuery, Bootstrap)

   - Support and troubleshoot applications (primarily .net) within the
   stack using Service Now incident management system.
   - Work directly with customers/business to resolve issues within our
   defined SLA’s.
   - Work on a week long on-call rotation as a major incident coordinator
   for applications.
   - Monitor applications regularly via multiple vendor dashboards.
   - Assist with transition of applications from third party support to
   in-house support.
   - Resolve incidents within Service Now, our incident management system.
   - Constantly learn and improve technical knowledge and expertise during
   software development.
   - Create Requests for Change (RFC) for all changes implemented by or
   requested by Application Support.
   - Assist more junior staff members with technical knowledge and system
   expertise.
   - Attend Change Advisory Board (CAB) on a weekly basis for awareness of
   system and infrastructure changes.
   - Provide guidance for others on the team on ITIL process
   - Work with City Managers and terminal staff to resolve issues following
   site visits.
   - Create support scripts for the team to use for reoccurring issues.




*Umang Jain | Sr. Technical Recruiter| Apetan Consulting LLC*

*Phone: 201-620-9700* ** 1**45* *|*

*Mailing Address:* 72 Van Reipen Avenue pmb#255, Jersey City, NJ 07306

*Corp. Office:*  15 Union Avenue, office # 6, Rutherford, New Jersey 07070

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