Hi Aaron,
I have tried a few times using the "Save Confgs" feature without luck, the most 
I have had to wait is about 40 mins. I have since given up on it.

Patrick


--- On Tue, 28/6/11, Aaron Moreck <[email protected]> wrote:

> From: Aaron Moreck <[email protected]>
> Subject: [OSL | CCIE_RS] Save configs feature in Proctor Labs ?
> To: [email protected]
> Date: Tuesday, 28 June, 2011, 6:50
> Anyone using Proctor labs who has had
> success saving the configurations with
> the "Save Confgs" feature?  I had an issue a few days
> ago and let it run for
> 10-20 minutes with no luck.   I contact
> support today (during normal
> business hours)  and they said it might take along
> time 20-30 minutes.  I
> took their word and stopped my lab session tonight at 10:50
> pm to make sure
> it had time to save.  After 40 minutes it was still
> spinning telling me it
> was working.   I contacted after hours
> support as i would loose 4+ hours of
> work if it didn't save correctly.  Support then told
> me to save the
> configurations manually.   I am a bit
> irritated that i tried to contact them
> today and they blew me off  then I contacted them
> after hours and they blew
> me off again making it my problem to save the configs
> maunally.    Basically
> i just wasted the last hour where i could have been doing
> labs but instead i
> was trying save configs and then manually backing them
> up.   I also will be
> wasting time manually pasting the configurations back into
> the devices on my
> next session.
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