I was working on IPCC Express scripting yesterday, and had problems with
getting two phones logged in to IP Phone Agent so that I could test out
my script.

 

I was connected to the Proctor labs rack through EasyVPN, with 7961
phones at home.  I created one-button-login service for phone 3 at both
my HQ and BR1 sites, specifying the agent1 user for the HQ phone and
agent2 user for the BR1 phone.  If I login just one of the two phones,
everything is fine.  But if I log them both in, they migrate to being
the same user (either agent1 or agent2, I think it depends on the
sequence I log them in).  At least once, I got some sort of error while
logging in about a duplicate IP address, which is when I realized that
Call Manager does see both these phones as the same IP address. 

 

I am pretty sure that I will have the same issue with IP Blue software
phones while I am connected via EasyVPN.  Would this work if I instead
use the VPN client to connect to the Proctor labs rack, and then bring
up two IP Blue software phones?  It's been a while since I've done that,
and I just don't remember now how the IP addresses showed up.  This is
the first exercise where I've run into issues with the NAT/PAT way of
providing connectivity between the phones and the rack.

 

Thanks,

Jane

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