I am hitting the bug as explained above. I removed the dial-plan and it
worked. I added the dialplan and changed the extension in CUE to OTHER
(e.164 number) and it worked.

Thanks guys

On Thu, Apr 3, 2008 at 4:27 PM, Erick Bergquist <[EMAIL PROTECTED]> wrote:

> Does the user in CUE have the right extension configured that the call
> is coming from?  I've seen that be the issue before and changing it
> and/or also setting the e.164 number to where it is coming from gets
> it going. You could also briefly get rid of the dialplan pattern
> command if it is doing something unexpected with manipulating the
> number to get the user enrolled then put tit back in.
>
> On Wed, Apr 2, 2008 at 10:17 PM, Jonathan Charles <[EMAIL PROTECTED]>
> wrote:
> >
> http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_field_notice09186a008023cfe2.shtml
> >
> >  I don't think it applies...
> >
> >  But it might...
> >
> >
> >
> >  Jonathan
> >
> >
> >
> >
> >
> >
> >  On Wed, Apr 2, 2008 at 9:36 PM, Paul and Bobs <[EMAIL PROTECTED]>
> wrote:
> >  > self enroll
> >  >
> >  > I see from another reply it could be a bug with the dial plan
> >  >
> >  > I will look into that
> >  >
> >  > Thanks
> >  >
> >  >
> >  >
> >  > On Thu, Apr 3, 2008 at 11:26 AM, Jonathan Charles <[EMAIL PROTECTED]>
> wrote:
> >  >
> >  > > What do you mean by 'access the mailbox'? Do you mean try to leave
> a
> >  > > message or try to self-enroll?
> >  > >
> >  > >
> >  > >
> >  > > Jonathan
> >  > >
> >  > >
> >  > >
> >  > >
> >  > > On undefined, Paul and Bobs <[EMAIL PROTECTED]> wrote:
> >  > > > Hi
> >  > > >
> >  > > > I am having an issue with my CUE. Whenever I setup a new mailbox
> for a
> >  > user
> >  > > > and try to access the mailbox it is saying that I can only access
> it
> >  > from
> >  > > > the primary extension for security reasons thens hangs up.
> >  > > >
> >  > > > This happens on all new mailboxes.
> >  > > >
> >  > > > Paul
> >  > > >
> >  > >
> >  >
> >  >
> >
>

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