Hi I have the configuration for IPCC and I have two agents, onw in HQ and the other in BR1, all is working without problems, but I am testing it in the case of lack of bandwidth over the wan when the AAR kicks in, with AAR active I can call from HQ and BR1 to the ICD pilot and if I have the agents in ready state the call can be redirected to the agent in HQ, however when the call is redirected to the agent in BR1 the IP phone rings once and then I have the next error on the IP Phone screen: "the agent does not have an active call" Any ideas of what could be the problem? Thanks,
<http://www.cisco.com/global/EMEA/brand/signature/default/spacer.gif> Jose Gregorio Linero Welcker Systems Engineer - Service Provider - CCIP - CCVP Sales / Channels [EMAIL PROTECTED] Phone :+(571) 3256052 Mobile :+(57) 310 2634216 Fax :+(571) 3256090 Carrera 7 # 71-21 Torre A Piso 17 Colombia www.cisco.com/global/CO/ <http://www.cisco.com/global/EMEA/brand/signature/default/footerHead.gif> This e-mail may contain confidential and privileged material for the sole use of the intended recipient. Any review, use, distribution or disclosure by others is strictly prohibited. If you are not the intended recipient (or authorized to receive for the recipient), please contact the sender by reply e-mail and delete all copies of this message. <http://www.cisco.com/global/EMEA/brand/signature/default/footer.gif>
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