Two thoughts:

 

1.   Set up a CTI route point or port with an internal DN and CFA it to your 
PSTN number - then point you transfer to it as a test for both CSS and looping.

2.   Check your Unity restriction tables for outside dialing ability

 

HTH,

Art

 

> From: [email protected]
> [mailto:[email protected]] On Behalf Of john D
> Sent: Tuesday, May 26, 2009 1:38 PM
> To: [email protected]
> Subject: [OSL | CCIE_Voice] Unity Call Transfer with Alternate Vs
> Standardgreetings.
> 
> 
> 
> Hi,
> 
> I have setup call transfer for a subscriber (when noan/busy) to a PSTN
> no. 
> When a call is made is to this subscriber it seems to hit the "Alternate
> greetings "
> and then gets stuck there
> 
> Hear message "Wait while i transfer your call" many times but call never
> succeeds in transfering to pstn no..
> 
> Here is the setup:
> 
> 1) Subscriber->Standard greetings
> 
> source: Blank
> After greeting:
> 
> send call to subscriber(attempt transfer to same
> subscriber)
> 
> 2) Alternate & Busy greetings same.
> 
> 
> 
> 3) Call transfer : Yes ring subscriber at : PSTN No
> 
> 
> The pstn no is accessible when it is called directly from that
> subscriber.
> 
> 
> 
> Any suggestions how to fix this ? Tried rebooting unity , ccm . no luck!
> 
> I have tried this same steps many times before and it worked!!!!..
> 
> 
> 
> -Regards
> 
> J.
> 
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