Jeff: Thanks for sharing that tidbit. I had lived through the bug on SCCP phones not accessing the corp directory properly. Some phones would and some would not. All 7976G's. Found that not all were running the same base firmware - as you stated earlier.
Larry Hadrava CCIE #12203 CCNP CCNA Sr. Support Engineer – IPexpert, Inc. URL: http://www.IPexpert.com On Fri, Jun 12, 2009 at 8:28 AM, Jeff Cotter <[email protected]> wrote: > Yes, thank you for asking. I finally found out 7940-7960 SIP does not > support “Phone Messenger”. See link below. > > > > > http://www.cisco.com/en/US/docs/voice_ip_comm/cups/7_0/english/compatibility/cupcompatibility7x.html > > > > > > > > *From:* Michael Ciarfello [mailto:[email protected]] > *Sent:* Thursday, June 11, 2009 10:03 PM > *To:* Jeff Cotter; [email protected] > *Subject:* RE: [OSL | CCIE_Voice] XML PARSE ERROR > > > > Did you resolve this? I get the same thing on an 7940/60 with SIP 8-8-0. > Any service including corporate directory gives the error. > > > > A 70, 41, etc works. > > > > The kind of interesting thing is the 7940/60 end-user phone guide doesn't > say Services and Services Button works for SIP, but Corporate directory says > it's supported, but still get the XML error. Very confused. > ------------------------------ > > *From:* [email protected] [ > [email protected]] On Behalf Of Jeff Cotter [ > [email protected]] > *Sent:* Wednesday, June 10, 2009 3:54 PM > *To:* [email protected] > *Subject:* [OSL | CCIE_Voice] XML PARSE ERROR > > I am receiving the following error when trying to access the IP Phone > Messenger Service. (“ XML PARSE ERROR”) from 7960 SIP phone. I believe it > may have to do with soft keys. I see a similar bug on Cisco for accessing > Corporate Directory but this should have been fixed in updated firmware. > > > > Phone is running Sip Firmware 8-12-0. I have also tried 8-9-0 and 8-8-0 > with the same results. Call Manager and CUP are both on 7.0. Works fine > with SCCP phones. Thank you. > > > > > > *Jeff Cotter* > > *Director of Engineering/IT* > > *Vox Network Solutions* > > *650-989-1021* > > *www.voxns.com* > > >
