Hi All,

I'm trying to integrate Unity Connection 7.0 to CUCM 7.0, the phone 
system integration part went well, ports are registered on CUCM, use the "Check 
Telephony Configuration" link on the CUC Admin, it is showing no error. Then, 
created the user on CUC with ext 1002.

When I call 1002, I got the greeting that I can left a message to this user, 
then I left the msg and the MWI light is on. But when I go to the 1002 phone, 
and press the "messages" on the phone, it can reach the VM pilot number 
but with always playing the general Opening greeting. It won't give me the 
"attempt Sign in" greeting so I got no chance to put in my password and 
retrieve the message. It seems like it doesn't recognize 1002 as one of the 
subscriber with the mailbox.

I'm using proctorlabs, it seems like the licenses only allow two ports, but 
that should be enough. The Direct Routing Rules is having "Attempt Sign In" as 
the first rule, all calls should go thru that first. The Search spaces can 
reach the phone (1002) partition. I also tried to use AXL to import the users 
from CUCM, but no luck.

I'm a new user on CUC 7.0, I could be missing something basic. Appreciate your 
help if you got an idea or suggestion on this!

Thx
Patrick


      

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