OK, back in business. I had to perform the password recovery procedure outlined below. Thanks for the responses. Still not sure what caused this!!
* On versions 5, 6 and 7: 1) Go to Start, run, type 'cet' on the UCCX Server. This will launch the Configuration Object Editor. 2) Browse to: com.cisco.crs.cluster.config.AppAdminSetupConfig in the left hand pane. 3) Right click the row on the right and hit modify. Then select the 'com.cisco.crs.cluster.config.AppAdminSetupConfig' tab. 4) Change the setup state to: FRESH_INSTALL and hit OK 5) Log into the CRA App Admin page with the default username (may be case sensitive): Administrator and password: ciscocisco From: Tanner Ezell [mailto:[email protected]] Sent: Wednesday, August 12, 2009 1:21 PM To: Jeff Cotter Subject: Re: [OSL | CCIE_Voice] IPCC Administration issue Are you able to navigate to http://localhost/appadmin/RmCm?request_type=rmjtapi.configure ? On Wed, Aug 12, 2009 at 1:19 PM, Jeff Cotter <[email protected]<mailto:[email protected]>> wrote: Well successful as in I get to the main page however I am unable to do anything once there. When I click on System or Tools it does not do anything. No drop down menu of choices etc. From: Tanner Ezell [mailto:[email protected]<mailto:[email protected]>] Sent: Wednesday, August 12, 2009 1:17 PM To: Jeff Cotter Cc: [email protected]<mailto:[email protected]> Subject: Re: [OSL | CCIE_Voice] IPCC Administration issue That's very odd. You did get a successful login with Administrator/ciscocisco right? On Wed, Aug 12, 2009 at 12:35 PM, Jeff Cotter <[email protected]<mailto:[email protected]>> wrote: No luck. I cleared cache. Browse to 10.1.100.13/appadmin<http://10.1.100.13/appadmin> login with Administrator/ciscocisco. Then browse to http://localhost/appadmin/JTAPI "logged in user not authorized to view this page" From: Tanner Ezell [mailto:[email protected]<mailto:[email protected]>] Sent: Wednesday, August 12, 2009 12:18 PM To: Jeff Cotter Cc: [email protected]<mailto:[email protected]> Subject: Re: [OSL | CCIE_Voice] IPCC Administration issue Clear cache and try again. Login first through appadmin with Administrator/ciscocisco, then navigate to that page. It'll work, I've had to do the same before. On Wed, Aug 12, 2009 at 12:14 PM, Jeff Cotter <[email protected]<mailto:[email protected]>> wrote: Thanks Tanner, when I go to http://localhost/appadmin/JTAPI I am prompted for login info. Which the only thing that works is Administrator/ciscocisco it then tells me the "logged in user is unauthorized to access this page". As such there is no option for me to run the JTAPI Resync. From: Tanner Ezell [mailto:[email protected]<mailto:[email protected]>] Sent: Wednesday, August 12, 2009 12:02 PM To: Jeff Cotter Cc: [email protected]<mailto:[email protected]> Subject: Re: [OSL | CCIE_Voice] IPCC Administration issue Navigate to http://localhost/appadmin/JTAPI and run the JTAPI Resync On Wed, Aug 12, 2009 at 11:32 AM, Jeff Cotter <[email protected]<mailto:[email protected]>> wrote: I booted my IPCC server for the first time in awhile and had problems logging in to app admin. The old password I used was not working. If I use the default password Administrator/ciscocisco...I am authenticated however when I select System or Tools nothing happens. I do not get the drop down menus and therefore am unable to do anything. In addition my Auto Attendant I have configured on IPCC is working fine. The only changes I can remember making that may be affecting this are the following. LDAP integration. My crsadmin user was pending deletion. I removed ldap and rebooted. Same issue. I changed the Name of my sever to an IP address however I could swear I tested everything after that.... I am admittedly very weak with Microsoft _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com<http://www.ipexpert.com>
_______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
