Knowing CCX scripting is vital if you acutally want to be able to provide solutions to customers and to troubleshoot CRS application problems.
Please see the link below for more information on CCX 7.01 scripting. http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/user/guide/uccx70edgs.pdf Thank you. greg -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Roger Henderson Sent: Thursday, February 18, 2010 6:53 AM To: [email protected] Subject: [OSL | CCIE_Voice] UCCX Scripting Hey Everyone, What is the best resource(s) to learn the various UCCX scripting methods needed for the lab? Does anyone have any good resources online? How complicated is it likely to get for the lab and how much time should we dedicate to this? Thanks, Roger _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
