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On Feb 28, 2010, at 10:45 AM, "[email protected]" <[email protected]> wrote: > Send CCIE_Voice mailing list submissions to > [email protected] > > To subscribe or unsubscribe via the World Wide Web, visit > http://onlinestudylist.com/mailman/listinfo/ccie_voice > or, via email, send a message with subject or body 'help' to > [email protected] > > You can reach the person managing the list at > [email protected] > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of CCIE_Voice digest..." > > > Today's Topics: > > 1. Re: 7961 Factory Reset now Stuck in Upgrading (Roger K?llberg) > 2. Re: 7961 Factory Reset now Stuck in Upgradin (Kamran Ahsanullah) > 3. Re: [cisco-voip] SIP & SK phones show different time in CME > (Jason Aarons (US)) > 4. Re: 7961 Factory Reset now Stuck in Upgradin (CCIETalk.com) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Sun, 28 Feb 2010 18:36:39 +0100 > From: Roger K?llberg <[email protected]> > Subject: Re: [OSL | CCIE_Voice] 7961 Factory Reset now Stuck in > Upgrading > To: CCIETalk.com <[email protected]>, Jeff Garvas <[email protected]> > Cc: "[email protected]" <[email protected]> > Message-ID: > <[email protected]> > Content-Type: text/plain; charset="utf-8" > > Try this, > > Cisco 7965 SCCP to SIP Firmware Upgrade > November 17th, 2009 by Mark > > Recently I needed to change the firmware on some Cisco 7965 phones > from SCCP to SIP. By far the simplest method is loading the COP file > on UCM and letting the phone upgrade on its own. In my case, this > upgrade was being done without using UCM. The Cisco read-me doc for > the SIP firmware covers the COP upgrade procedure only. It tells > you that you may unzip the files on a TFTP server but there is no > procedure which explains what else you must do to load the SIP > firmware. > > In this example I am upgrading Cisco 7965 phones to SIP firmware > 8.5. Once you have downloaded the zipped version of the SIP > firmware from CCO place the unzipped files in your TFTP servers root > directory. Modify your XMLDefaults.cnf.xml file so the load > information matches your firmware. > > <loadInformation8 model=?Cisco 7965?>SIP45.8-5-3TH1</loadInformation8> > > You should connect your IP phone to LAN where DHCP provides the IP, > subnet, and TFTP server IP. Make sure your phone has DHCP enabled = > YES. Your DHCP server needs to support DHCP Options. TFTP option 66 > is required for Cisco phones running SIP. Option 66 can be used to > provide an IP address (recommended) but can also support a DNS names > (assuming you are also providing at least one DNS server IP via > DHCP). Option 150 only supports IP addresses and is required for > SCCP firmware. You can safely configure your DHCP to issue both > TFTP options. > > Next pull the power from your phone and plug it back in. Hold down > # until the line keys start to blink and press 123456789*0# and your > phone should reset. Your phone should display ?Upgrading? on the > screen. If you are using a Unix based tftp server you can execute > tcpdump port 69 and you should see your phone requesting the files. > Your phone should display the progress of the SIP firmware upgrade > and eventually reboot. After it reboots you can press Settings > > Model Information and scroll down until you see the Call Control > Protocol = SIP. > > If you performed a factory reset and did not have DHCP enabled then > your phone is most likely stuck at the Upgrading screen. Pressing > keys on the phone will not change the status. At this point you > should pull the power, plug it back in, hold # and then enter the > keys 3491672850*# to factory reset the phone. This allows the phone > to clear its flash and still download new firmware. Your screen is > going to be totally black and it will appear as if your phone is not > functional, but the phone is really sending a DHCP request and > waiting for an IP, subnet, and TFTP IP assignment before proceeding > to download the firmware. All of this is happening while the phone? > s screen is black. If you want to read the official word on this, > Cisco has a field notice<https://www.cisco.com/en/US/ts/fn/620/fn62949.html > > on their web site. Monitoring tcpdump on the TFTP server is > useful in this case because you know the phone is doing something. > Also, you can view the DHCP bindings to verify yo > ur phone successfully acquired an IP address. > > > Copyed from www.markholloway.com<http://www.markholloway.com> > > it might help. > > Brgds, > Roger K?llberg > Consultant > Cygate AB > Eric Perssons v?g 21, SE-217 62 MALM? > > Direkt: +46108787498 > V?xel: +46108787400 > [email protected]<mailto:[email protected]> > ________________________________ > Fr?n: CCIETalk.com [[email protected]] > Skickat: den 28 februari 2010 02:20 > Till: Jeff Garvas > Kopia: [email protected] > ?mne: Re: [OSL | CCIE_Voice] 7961 Factory Reset now Stuck in Upgrading > > Nope. Plugged into my HQ-SW so kinda crazy what's going on. It is > NOT actively pulling data. Its been sitting at the initial UPGRADING > screen for couple of hours now > > On Sat, Feb 27, 2010 at 7:55 PM, Jeff Garvas > <[email protected]<mailto:[email protected] > >> wrote: > Is it actively pulling data? Is it sitting across a F/R link that > you may have shaped or QoS'd down to 56k? > > On Sat, Feb 27, 2010 at 7:18 PM, CCIETalk.com > <[email protected]<mailto:[email protected] > >> wrote: > I just went ahead and factory reset one of my 7961s and now it is > stuck in UPGRADING and shows the mac on the screen. I enabled auto- > reg on CUCM and the phone is configured in the correct vlan and it > has been sitting like this for 30min now. > > HQ-3750#sh cdp nei fa1/0/4 detail > ------------------------- > Device ID: SEP0019305E0A37 > Entry address(es): > Platform: Cisco IP Phone 7961, Capabilities: Host Phone > Interface: FastEthernet1/0/4, Port ID (outgoing port): Port 1 > Holdtime : 167 sec > > Version : > 79XX_default_load > > advertisement version: 2 > Duplex: full > Power drawn: 6.300 Watts > Power request id: 2615, Power management id: 0 > Power request levels are:6300 0 0 0 0 > Management address(es): > > It can't be normal...... > > -- > www.ccietalk.com<http://www.ccietalk.com> > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, > please visit www.ipexpert.com<http://www.ipexpert.com> > > > > > > -- > www.ccietalk.com<http://www.ccietalk.com> > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: > http://onlinestudylist.com/pipermail/ccie_voice/attachments/20100228/5ee3b92e/attachment-0001.htm > > ------------------------------ > > Message: 2 > Date: Sun, 28 Feb 2010 21:23:15 +0300 > From: Kamran Ahsanullah <[email protected]> > Subject: Re: [OSL | CCIE_Voice] 7961 Factory Reset now Stuck in > Upgradin > To: [email protected] > Message-ID: > <[email protected]> > Content-Type: text/plain; charset="iso-8859-1" > > I ran into this yesterday in fact on site. > If you did a factory reset and it's stuck in upgrading, you will > need a DHCP > server to provide and ip/tftp 150 address. > > regards > > Kamran > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: > http://onlinestudylist.com/pipermail/ccie_voice/attachments/20100228/27b03e08/attachment-0001.htm > > ------------------------------ > > Message: 3 > Date: Sun, 28 Feb 2010 13:44:30 -0500 > From: "Jason Aarons (US)" <[email protected]> > Subject: Re: [OSL | CCIE_Voice] [cisco-voip] SIP & SK phones show > different time in CME > To: "Adel Abushaev" <[email protected]>, "Pavan K" > <[email protected]> > Cc: [email protected], [email protected] > Message-ID: > <c1fe15183da37645bc0633bc604e44f0123db...@usnaexch.na.didata.local> > Content-Type: text/plain; charset="iso-8859-1" > > You can also do a "ntp master" on the router and sync to itself -jason > > -----Original Message----- > From: [email protected] [mailto:cisco-voip- > [email protected]] On Behalf Of Adel Abushaev > Sent: Saturday, February 27, 2010 6:41 PM > To: Pavan K > Cc: [email protected]; [email protected] > Subject: Re: [cisco-voip] SIP & SK phones show different time in CME > > SKINNY phone gets time from CME, SIP phone gets time from configured > NTP. Is your CME in sync with NTP source? > > On Sat, Feb 27, 2010 at 3:36 PM, Pavan K <[email protected]> wrote: >> >> I am running 8.3.2.27 on the SK phones. IOS is 12.4(20)T2 and CME >> 7.0(0) >> The SK phone seems to be showing incorrect time. >> Has anybody seen this before ? >> -Pavan >> >> =================================== >> voice register global >> ?mode cme >> ?source-address 142.103.66.254 port 5060 >> ?max-dn 10 >> ?max-pool 2 >> ?load 7961GE term61.default >> ?load 7961 term61.default >> ?authenticate register >> ?timezone 43 >> ?time-format 24 >> ?tftp-path flash: >> ?create profile sync 0007641738744237 >> ?ntp-server 142.3.64.254 mode anycast >> ================================== >> ntp server 142.3.64.254 >> telephony-service >> ?load 7970 term70.default >> ?load 7971 term71.default >> ?max-ephones 2 >> ?max-dn 10 no-reg >> ?ip source-address 142.103.66.254 port 2000 >> ?system message Your current Options >> ?time-zone 43 >> ?time-format 24 >> ?max-conferences 12 gain -6 >> ?transfer-system full-consult >> ?create cnf-files version-stamp 7960 Feb 27 2010 22:28:52 >> =========================================== >> >> >> _______________________________________________ >> cisco-voip mailing list >> [email protected] >> https://puck.nether.net/mailman/listinfo/cisco-voip >> >> > > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip > > ----------------------------------------- > Disclaimer: > > This e-mail communication and any attachments may contain > confidential and privileged information and is for use by the > designated addressee(s) named above only. If you are not the > intended addressee, you are hereby notified that you have received > this communication in error and that any use or reproduction of > this email or its contents is strictly prohibited and may be > unlawful. If you have received this communication in error, please > notify us immediately by replying to this message and deleting it > from your computer. Thank you. > > > ------------------------------ > > Message: 4 > Date: Sun, 28 Feb 2010 13:45:35 -0500 > From: "CCIETalk.com" <[email protected]> > Subject: Re: [OSL | CCIE_Voice] 7961 Factory Reset now Stuck in > Upgradin > To: Kamran Ahsanullah <[email protected]> > Cc: [email protected] > Message-ID: > <[email protected]> > Content-Type: text/plain; charset="iso-8859-1" > > Thanks everyone for the tips. I ended up looking through my configs > and > believe it or not my helper address was pointing to the sub while my > dhcp > server is the Pub :) got it resolved. > > I guess when you are labbing for 10 hours and run into this at the > end.. > your brain is fried :) > > Another 10 hour lab day today! > > On Sun, Feb 28, 2010 at 1:23 PM, Kamran Ahsanullah < > [email protected]> wrote: > >> I ran into this yesterday in fact on site. >> If you did a factory reset and it's stuck in upgrading, you will >> need a >> DHCP server to provide and ip/tftp 150 address. >> >> regards >> >> Kamran >> >> _______________________________________________ >> For more information regarding industry leading CCIE Lab training, >> please >> visit www.ipexpert.com >> >> > > > -- > www.ccietalk.com > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: > http://onlinestudylist.com/pipermail/ccie_voice/attachments/20100228/32cb2f74/attachment.htm > > ------------------------------ > > _______________________________________________ > CCIE_Voice mailing list > [email protected] > http://onlinestudylist.com/mailman/listinfo/ccie_voice > > > End of CCIE_Voice Digest, Vol 48, Issue 161 > ******************************************* _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
