Hi:
Yesterday it happend the same to me, I manage to solve it reloading cue and
reseting cti services at both pub and sub
To verify at CUE side use the following commands:
show ccn subsystem -> Check that port and ccm ip address are ok
show ccn status ccm-> check that jtapi subsystem is already registered with CCM
hth
cti port/route point do not register with cue (and you have already
> From: m...@mnet.com.mx
> To: ccie_voice@onlinestudylist.com
> Date: Mon, 15 Mar 2010 18:48:33 -0600
> Subject: [OSL | CCIE_Voice] help with cue registering to CUCM - IOException
>
> Hi All.
>
>
>
> Every now and then the cue module does not succesfully take control of the
> CTI ports and Route Point in CUCM.
>
> Verifying the connection to CUCM from the CUE web page, it reports everything
> is fine, but CTI port and Route Point remain unregistered.
>
>
>
> If I check the CTI port on the CUE system menu, they appear there, and their
> checkboxes are checked, but if I do the expand to show available ports con
> CUCM I get this error message:
>
>
>
> IOException: Error while determining CCM version -2
>
>
>
> It doesn't happen with every lab, sometimes it works just fine, but when it
> does, I have not yet found a way to get it to work, I have done restore
> factory default, I have reloaded it, I have resetted it, and nothing seems to
> work.
>
>
>
> Anyone else out there has come accross this?
>
> thx!
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