Anyone have any luck getting MWI to work when CUE is integrated with CCM? According to Cisco's documentation you do not need MWI numbers when JTAPI is used. Voicemail is working as expected but I cannot get MWI to light up on the phones using that are using the UCM Voicemail Profile I have created for CUE (assigned to Br2Ph1 and Br2Ph2).
CUE successfully shows that it is registered with the CTI Route Point which explains why Voicemail works. My Application User (JTAPI-CUE) has the CTI Route Point and additional 3 ports associated with it under Controlled Devices and I have assigned Standard CTI User under Permissions Information. I even ticked "Accept Unsolicited Notification" but that didn't make a difference. I appreciate any assistance.. ccn subsystem jtapi ctiport 3111 3112 3113 ccm-manager address 10.10.210.11 10.10.210.10 ccm-manager credentials hidden "kqp8kECeSyBmpARJPQkSHY8Uxj6U33PNSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmP" end subsystem ccn subsystem sip gateway address "10.57.126.1" mwi sip unsolicited end subsystem ccn trigger http urlname msgnotifytrg application "msgnotification" enabled maxsessions 2 end trigger ccn trigger http urlname mwiapp application "ciscomwiapplication" enabled maxsessions 1 end trigger ccn trigger jtapi phonenumber 3110 application "voicemail" enabled maxsessions 3 end trigger ccn trigger sip phonenumber 3110 application "voicemail" enabled maxsessions 3 end trigger _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com