In the dhcp, update the option 66 or 150 to CUCM tftp.

On Wed, Jul 28, 2010 at 10:27 AM, <[email protected]>wrote:

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> Today's Topics:
>
>   1. Re: Firmware upgrade - alternate way? (CCIE Voice)
>   2. Re: Firmware upgrade - alternate way? (Ashar Siddiqui)
>   3. Re: Firmware upgrade - alternate way? (Monica Hardy)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Wed, 28 Jul 2010 06:03:37 -0600
> From: CCIE Voice <[email protected]>
> To: Shady Hasan <[email protected]>
> Cc: "[email protected]" <[email protected]>
> Subject: Re: [OSL | CCIE_Voice] Firmware upgrade - alternate way?
> Message-ID: <[email protected]>
> Content-Type: text/plain; charset="utf-8"
>
> If you have put a newer image on the cucm server make sure you have
> restarted the tftp service. The server will not recognize new files until
> the service has restarted.
>
> --
>
>
> On Jul 28, 2010, at 4:58, Shady Hasan <[email protected]> wrote:
>
> > I know you may made this before, but:
> > 1. make a factory reset to the 7936 (look for the required sequence from
> the phone manual)
> > 2. make sure that the DHCP server give the correct TFTP server IP address
> > 3. try to Manually set the TFTP IP address to the 7936
> >
> > Regards,
> > Shady.
> >
> > On Wed, Jul 28, 2010 at 1:47 PM, Ashar Siddiqui <[email protected]>
> wrote:
> > Hello,
> >
> >
> >
> > I am trying to make one 7936 conference phone for  a customer to register
> with call manager.
> >
> > No matter what I do, it is not getting registered. It says ? TFTP server
> not found?.
> >
> > I can ping the IP address of the phone from Call manager and from phone I
> can ping rest of the network. All good.
> >
> > For some reason it?s not downloading the firmware from Call manager and
> hence stuck in a loop.
> >
> >
> >
> > Is there any way of getting a new Firmware on to this phone without
> downloading it from the CallManager?
> >
> >
> >
> > Thanks
> >
> >
> >
> >
> > _______________________________________________
> > For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
> >
> >
> > _______________________________________________
> > For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
> -------------- next part --------------
> An HTML attachment was scrubbed...
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>
> ------------------------------
>
> Message: 2
> Date: Wed, 28 Jul 2010 13:19:16 +0100
> From: "Ashar Siddiqui" <[email protected]>
> To: "'CCIE Voice'" <[email protected]>,    "'Shady Hasan'"
>        <[email protected]>
> Cc: [email protected]
> Subject: Re: [OSL | CCIE_Voice] Firmware upgrade - alternate way?
> Message-ID: <004101cb2e4f$19f5e2f0$4de1a8...@com>
> Content-Type: text/plain; charset="utf-8"
>
> J
>
>
>
> Thanks for that both of you.
>
> I have done everything and more what you guys have mentioned below.
>
>
>
> One strange thing is that I am not seeing any TFTP requests from the phone
> at the gateway/switch when it reboots.
>
>
>
> I just want to upgrade firmware without using call manager.
>
>
>
> One more thing, other 7936 phones hooked into the same port works fine.
>
> I think if somehow I can upgrade the firmware, I may resolve the issue.
>
>
>
> Thanks
>
> Ash
>
>
>
> From: CCIE Voice [mailto:[email protected]]
> Sent: 28 July 2010 13:04
> To: Shady Hasan
> Cc: Ashar Siddiqui; [email protected]
> Subject: Re: [OSL | CCIE_Voice] Firmware upgrade - alternate way?
>
>
>
> If you have put a newer image on the cucm server make sure you have
> restarted the tftp service. The server will not recognize new files until
> the service has restarted.
>
> --
>
>
>
>
> On Jul 28, 2010, at 4:58, Shady Hasan <[email protected]> wrote:
>
> I know you may made this before, but:
> 1. make a factory reset to the 7936 (look for the required sequence from
> the phone manual)
> 2. make sure that the DHCP server give the correct TFTP server IP address
> 3. try to Manually set the TFTP IP address to the 7936
>
> Regards,
> Shady.
>
> On Wed, Jul 28, 2010 at 1:47 PM, Ashar Siddiqui <[email protected]>
> wrote:
>
> Hello,
>
>
>
> I am trying to make one 7936 conference phone for  a customer to register
> with call manager.
>
> No matter what I do, it is not getting registered. It says ? TFTP server
> not found?.
>
> I can ping the IP address of the phone from Call manager and from phone I
> can ping rest of the network. All good.
>
> For some reason it?s not downloading the firmware from Call manager and
> hence stuck in a loop.
>
>
>
> Is there any way of getting a new Firmware on to this phone without
> downloading it from the CallManager?
>
>
>
> Thanks
>
>
>
>
> _______________________________________________
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
>
> _______________________________________________
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> -------------- next part --------------
> An HTML attachment was scrubbed...
> URL:
> </archives/ccie_voice/attachments/20100728/2f7f2068/attachment-0001.html>
>
> ------------------------------
>
> Message: 3
> Date: Wed, 28 Jul 2010 07:26:53 -0700
> From: "Monica Hardy" <[email protected]>
> To: "Ashar Siddiqui" <[email protected]>, "CCIE Voice"
>        <[email protected]>,       "Shady Hasan" <[email protected]>
> Cc: [email protected]
> Subject: Re: [OSL | CCIE_Voice] Firmware upgrade - alternate way?
> Message-ID:
>        <1689825391190843b77e2b252432e8930228d...@rwc-exch-prd1.myopwv.com>
> Content-Type: text/plain; charset="utf-8"
>
> I had the same issue in the past.  I was able to update the firmware using
> a CME box, but Call Manager never worked.  Ended up doing a RMA for three
> 7936?s with this issue so that they would boot and register with the Call
> Manager.  It was basically a bug with the 7936 being at an older firmware
> version.
>
>
>
> -Monica
>
>
>
> From: [email protected] [mailto:
> [email protected]] On Behalf Of Ashar Siddiqui
> Sent: Wednesday, July 28, 2010 5:19 AM
> To: 'CCIE Voice'; 'Shady Hasan'
> Cc: [email protected]
> Subject: Re: [OSL | CCIE_Voice] Firmware upgrade - alternate way?
>
>
>
> J
>
>
>
> Thanks for that both of you.
>
> I have done everything and more what you guys have mentioned below.
>
>
>
> One strange thing is that I am not seeing any TFTP requests from the phone
> at the gateway/switch when it reboots.
>
>
>
> I just want to upgrade firmware without using call manager.
>
>
>
> One more thing, other 7936 phones hooked into the same port works fine.
>
> I think if somehow I can upgrade the firmware, I may resolve the issue.
>
>
>
> Thanks
>
> Ash
>
>
>
> From: CCIE Voice [mailto:[email protected]]
> Sent: 28 July 2010 13:04
> To: Shady Hasan
> Cc: Ashar Siddiqui; [email protected]
> Subject: Re: [OSL | CCIE_Voice] Firmware upgrade - alternate way?
>
>
>
> If you have put a newer image on the cucm server make sure you have
> restarted the tftp service. The server will not recognize new files until
> the service has restarted.
>
> --
>
>
>
>
> On Jul 28, 2010, at 4:58, Shady Hasan <[email protected]> wrote:
>
>        I know you may made this before, but:
>        1. make a factory reset to the 7936 (look for the required sequence
> from the phone manual)
>        2. make sure that the DHCP server give the correct TFTP server IP
> address
>        3. try to Manually set the TFTP IP address to the 7936
>
>        Regards,
>        Shady.
>
>        On Wed, Jul 28, 2010 at 1:47 PM, Ashar Siddiqui <
> [email protected]> wrote:
>
>        Hello,
>
>
>
>        I am trying to make one 7936 conference phone for  a customer to
> register with call manager.
>
>        No matter what I do, it is not getting registered. It says ? TFTP
> server not found?.
>
>        I can ping the IP address of the phone from Call manager and from
> phone I can ping rest of the network. All good.
>
>        For some reason it?s not downloading the firmware from Call manager
> and hence stuck in a loop.
>
>
>
>        Is there any way of getting a new Firmware on to this phone without
> downloading it from the CallManager?
>
>
>
>        Thanks
>
>
>
>
>        _______________________________________________
>        For more information regarding industry leading CCIE Lab training,
> please visit www.ipexpert.com
>
>
>
>        _______________________________________________
>        For more information regarding industry leading CCIE Lab training,
> please visit www.ipexpert.com
>
> -------------- next part --------------
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>
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>
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>
> End of CCIE_Voice Digest, Vol 53, Issue 132
> *******************************************
>
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