There is a setting on the directory number configuration page
busy-trigger-per-button and max-calls-per-button.

The busy trigger will accomplish what you want if you set to 1.  It's easier
to think of these two settings as channels.  

Imagine 8 channels and there are 2 active calls on the line.  The busy
trigger is set to 2 and the max-calls is set to 3.  An incoming call will be
redirected by the busy settings on the line.  If the user places both calls
on hold, the user can still make one additional outgoing call.  The busy
trigger will only apply to incoming calls, but if the channels (no matter if
they were incoming calls or outgoing calls) are occupied the busy settings
are used. 

Also, remember that the max-calls applies to the whole phone.

Hope this helps,
Jeff

-----Original Message-----
From: ccie_voice-boun...@onlinestudylist.com
[mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Kiyam Kadir
Sent: Monday, January 10, 2011 9:11 AM
To: ccie_voice@onlinestudylist.com
Subject: [OSL | CCIE_Voice] BUSY Trigger



Dear Experts,
I hope you all are doing fine.

I wonder if you can spare a minute and help me troubleshoot a real-life
scenario that is giving me a lot of headache.

I have a Cisco 3745 running MGCP
I have ISDN PRI E1 connections setup with a telco.

Isdn is fine, and multi frame is established.

Gateway is registered to CCM.

When I place a call to an extension on the telco side I see normal call
flow.
When I place a second call to the same extension that is talking I am
expecting from the call manager to detect that the line is busy and
Give me a busy trigger which I am about to use in an IPCC script.

Unfortunately the second call is still going to alering state and the ccm
does not detect the busy PI.

I have tested call waiting on the telco side by calling from two extension
to the same above and it works just fine and tells me that it is busy, but
I cant get ccm to recognize the busy PI.

Please advise if you have time.






Thank you


Best Regards,














On 1/10/11 5:46 PM, "ccie_voice-requ...@onlinestudylist.com"
<ccie_voice-requ...@onlinestudylist.com> wrote:

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>Today's Topics:
>
>   1. Direct call park -retrieve (Mritunjay Kumar)
>   2. Re: + display on phone (Matthew Berry)
>
>
>----------------------------------------------------------------------
>
>Message: 1
>Date: Mon, 10 Jan 2011 20:11:38 +0530
>From: Mritunjay Kumar <mjs...@gmail.com>
>To: ccie_voice@onlinestudylist.com
>Subject: [OSL | CCIE_Voice] Direct call park -retrieve
>Message-ID:
>    <aanlktikjyn8oyios3_jzacc45zt+ffxaye60p=71r...@mail.gmail.com>
>Content-Type: text/plain; charset="iso-8859-1"
>
>Hi All,
>
>i have direct call park  config
>ephone-dn 1
>number 1111
>park-slot direct
>
>i am able to park the call by transferring the call at 1111  but when i
>tried to retried , it gives busy tone.
>tried using FAC and gPickup soft but did not help :(
>
>any missing config
>
>Regards,
>Mritunay
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>------------------------------
>
>Message: 2
>Date: Mon, 10 Jan 2011 08:46:39 -0600
>From: Matthew Berry <matthew.be...@cdw.com>
>To: Shrini <linuxbos...@gmail.com>, 'Friderich Claude'
>    <cfrider...@netcore.lu>, "'Roig Borrell, Francesc Xavier'"
>    <francesc.ro...@tecnocom.es>, "ccie_voice@onlinestudylist.com"
>    <ccie_voice@onlinestudylist.com>
>Subject: Re: [OSL | CCIE_Voice] + display on phone
>Message-ID: <c9507716.9f50%matthew.be...@cdw.com>
>Content-Type: text/plain; charset="windows-1252"
>
>Guys -
>
>What you're seeing is a known bug with IOS.  I believe it's fixed in
>15.1(1)T1.
>
>During my study process, it was confirmed that you only need to make sure
>that the + formatted number shows at the bottom of the screen.  You can't
>lose points for a bug that affects the LCD display in one area, but not
>another.
>
>Of course, these is simply my opinion.  I don't have a ruling from Ben Ng.
>
>
>Matthew Berry
>Sr. Voice Engineer - CCIE 26721
>[cid:5C344201-1E3E-4C99-9ABB-886543B761D0]<http://www.cdw.com/content/serv
>ices/advanced-technology/default.aspx>
>
>CDW Advanced Technology Services
>7145 Boone Avenue North | Brooklyn Park, MN 55428
>Single Number Reach: +1.763.592.5987
>matthew.ber...@cdw.com
>
>
>From: Shrini <linuxbos...@gmail.com<mailto:linuxbos...@gmail.com>>
>Date: Mon, 10 Jan 2011 05:03:26 -0600
>To: 'Friderich Claude'
><cfrider...@netcore.lu<mailto:cfrider...@netcore.lu>>, "'Roig Borrell,
>Francesc Xavier'" 
><francesc.ro...@tecnocom.es<mailto:francesc.ro...@tecnocom.es>>,
>"ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com>"
><ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com>>
>Subject: Re: [OSL | CCIE_Voice] + display on phone
>
>I tested on 7965 also. Same like 7961. Looks like it a bug.
>https://learningnetwork.cisco.com/message/58888
>
>________________________________
>From: Friderich Claude [mailto:cfrider...@netcore.lu]
>Sent: Monday, January 10, 2011 2:56 AM
>To: Shrini; Roig Borrell, Francesc Xavier;
>ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com>
>Subject: RE: [OSL | CCIE_Voice] + display on phone
>
>Hmmmmm,
>Normal behavior on 7961 ?? or for 7965 as well ?
>Like Erik said, seems to be a bug ?.
>I gonna check on my 7965 phones, the phones you gonna have during you lab
>exam?
>
>Regards
>
>
>Claude Friderich
>PreSales Support
>[cid:093195810@10012011-14D9]
>NETCORE PSF S.A.
>49 rue du Baerendall
>B.P.65 L-8201 Mamer
>T?l?phone: 31 33 80-407
>Fax: 31 33 80 8-407
>GSM: 621 303 616
>E-mail: cfrider...@netcore.lu<mailto:cfrider...@netcore.lu>
>
>From: 
>ccie_voice-boun...@onlinestudylist.com<mailto:ccie_voice-boun...@onlinestu
>dylist.com> [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of
>Shrini
>Sent: lundi 10 janvier 2011 10:45
>To: 'Roig Borrell, Francesc Xavier';
>ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com>
>Subject: Re: [OSL | CCIE_Voice] + display on phone
>
>Thanks Roig,
>
>Regards
>-Shrini
>
>________________________________
>From: Roig Borrell, Francesc Xavier [mailto:francesc.ro...@tecnocom.es]
>Sent: Monday, January 10, 2011 1:35 AM
>To: Shrini; 
>ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com>
>Subject: RE: [OSL | CCIE_Voice] + display on phone
>Hi Shrini,
>
>This is a normal behavior for CUCME.
>
>Regards,
>Francesc
>
>De: 
>ccie_voice-boun...@onlinestudylist.com<mailto:ccie_voice-boun...@onlinestu
>dylist.com> [mailto:ccie_voice-boun...@onlinestudylist.com] En nombre de
>Shrini
>Enviado el: lunes, 10 de enero de 2011 7:12
>Para: 
>ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com>
>Asunto: [OSL | CCIE_Voice] + display on phone
>
>Hi,
>
>When I call CUCME phones from HQ, On CUCME phone (7961G)  it displays
>"From 12123945001" but at the bottom of the phone it displays
>+12123945001.
>Is it how it works ? can this be ignored ?
>
>For h323 g/w both places does not display + that is known.
>
>Jan 10 06:10:27.659: ISDN Se4/1/0:15 Q931: RX <- SETUP pd = 8  callref =
>0x0080
>        Bearer Capability i = 0x8090A3
>                Standard = CCITT
>                Transfer Capability = Speech
>                Transfer Mode = Circuit
>                Transfer Rate = 64 kbit/s
>        Channel ID i = 0xA98381
>                Exclusive, Channel 1
>        Display i = 'HQ Ph1'
>        Calling Party Number i = 0x0081, '+12123945001'
>                Plan:Unknown, Type:Unknown
>        Called Party Number i = 0x91, '32143001'
>                Plan:ISDN, Type:International
>Jan 10 06:10:27.659: ISDN Se4/1/0:15 Q931: Received SETUP  callref =
>0x8080 callID = 0x000F switch = primary-net5 interface = User
>Please advice.
>
>TIA
>Shrini
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>End of CCIE_Voice Digest, Vol 59, Issue 71
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