Hi, I'm having issue on the MVA while calling from PSTN phone(act as mobile) The setup is like below:
SiteC(PSTN#)-->SiteC_GW-->FR(WAN)-->SiteA-GW-->SiteA_UCM The VXML configured on siteC gw bring me to the MVA service on UCM and prompt for the PIN, no RDP prompted, as the calling no# matched the RDP. Problem is that when i entered the PIN,the system seem not recognize the PIN entered,it just repeatedly prompt for PIN,and the PIN entered doesn't interrupt the MVA welcome announcement.Normal case would be once you enter the PIN during the announcement and it will stop. I've dtmf-relay h245-alpha configured on the dialpeer. What could be the issue? TIA Shingei
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